Louis Vuitton In-store Client Development Specialist

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Establish and maintain relationships with VICs through exceptional client experience events, activities, and in-store animations
• Implement strategies to enhance client experience and increase client loyalty across all touchpoints
• Support execution of effective sales strategies to meet or exceed revenue targets
• Improve client segmentation, profiling, and targeting to recruit new high-potential clients
• Collaborate with the Private Client Relations and Events teams to create strategies and bespoke experiences
• Partner with cross-functional teams on planning exclusive events to recruit, upgrade, and reactivate client segments
• Ensure brand standards are applied and maintained across all client experience interactions
• Monitor market trends and competitive landscape, recommending areas for business development and improvement
• Maintain accurate records of client interactions, preferences, and sales activities
• Manage budgeting and cost control for all activities, monitoring results and profitability
• Provide hands-on support and execution to deliver exceptional experiences for private client relations

Qualifications

• Minimum 5 years of professional experience in luxury client management, VIC relations, or high-end hospitality
• Bachelor's degree in hospitality, business, or related field preferred
• Proven experience in VIC treatment and exclusive client programme management within a luxury environment
• Demonstrated expertise in event planning, client segmentation, and relationship management
• Strong understanding of financial management, budgeting, and profitability analysis

Skills

Experience

Minimum 5 years of professional experience in luxury client relations, VIC management, or high-end hospitality sectors. Previous experience in F&B management or VIC treatment within a luxury or premium environment is essential. Background in event management, menu development, vendor relations, and financial analysis is advantageous.

Education

Bachelor's degree in hospitality, business administration, or related field preferred. Relevant training in luxury hospitality, client relations, or culinary arts is beneficial.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.