Louis Vuitton Hospitality Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Food & Beverage Service
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton Hospitality Manager in Tokyo: oversee premium dining and café operations across Japan, managing client experience and profitability.
Role & Responsibilities
- Work collaboratively with the Zone Hospitality Leader to translate Louis Vuitton's hospitality vision and brand DNA into market-specific concepts and elevated guest experiences
- Serve as the primary operational liaison between third-party venue operators (Ginza Namiki Café and Chocolate, Midosuji Store) and Louis Vuitton management, ensuring consistent service delivery and quality standards
- Implement and maintain Louis Vuitton hospitality imperatives across all dining venues through regular menu evaluation, service audits, and quality control reviews
- Oversee F&B private events and high-profile guest bookings in coordination with the Private Clienteling Team, Store Management, and zone leadership
- Support revenue optimization and profitability through cost management, KPI tracking, business planning, and strategic resource allocation
- Manage customer inquiry resolution and service recovery for complex situations; analyze feedback and market trends to enhance guest experience
- Develop and deliver leadership training on service standards aligned with the Maison's brand positioning and guest journey expectations
- Coordinate SNS and digital communications (Instagram, LINE) to amplify hospitality initiatives and culinary community engagement
- Oversee chocolate business operations at Ginza Namiki and Midosuji locations, providing day-to-day support to operators on logistics, stock management, and brand compliance
Qualifications
- Fluent in Japanese (written and spoken)
- Business-level English proficiency; French fluency is advantageous
- Minimum 5 years of experience in luxury brand operations, premium fine dining, high-net-worth clienteling, or private event management
- Demonstrated sensitivity to luxury brand positioning and ability to translate gastronomic and service excellence into sophisticated brand expression
- Strong cross-functional collaboration skills with proven ability to work effectively with internal teams and external partners
- Sound business acumen balancing brand excellence with commercial performance and profitability targets
- Proficiency in standard business software and PC-based tools
Skills
Experience
Minimum 5 years of professional experience in luxury brand business, premium fine dining establishments, high-net-worth client services, or private event planning and promotions. Direct experience managing third-party hospitality operators and multi-location F&B concepts preferred.
Education
Not specified; standard business education (university degree or equivalent professional qualification) is typical for this level.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Hospitality Operations Manager», «Dining Experience Director», «F&B Strategic Manager», «Culinary Liaison Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.