Louis Vuitton Home Concierge

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton seeks a dynamic and service-oriented Home Concierge to serve as the first point of contact for clientele visiting the Rodeo Drive maison. The successful candidate will build genuine relationships with discerning guests, facilitate seamless client experiences, and collaborate with the retail team to deliver white-glove service aligned with Louis Vuitton's exacting standards. This role combines guest hospitality, inventory management, and logistics coordination to ensure exceptional brand representation.

Role & Responsibilities

• Greet clients with the highest degree of courtesy and integrity, serving as the initial point of contact within the store and establishing the tone for their experience
• Determine client needs and provide direction to appropriate departments and product universes
• Support Client Advisors and Managers by facilitating white-glove product delivery and setup services
• Safely transport employees, clients, and packages to and from destinations as appropriate
• Manage inventory in an efficient, clean, secure, and organized manner while safeguarding product integrity
• Maintain heightened awareness of safety and security protocols throughout the maison
• Maintain and update the daily calendar of client appointments and ongoing in-store events
• Partner with the Client Experience team to collaborate across departments and ensure a seamless, cohesive client journey

Qualifications

• Commitment to representing Louis Vuitton brand values and attitudes toward clients and team members
• Ability to embody the Louis Vuitton Promise through building genuine relationships and cherishing client time
• Exceptional interpersonal and communication skills with ability to interact with high-net-worth clientele
• Demonstrated reliability and integrity in handling confidential client information

Skills

Experience

Entry-level or beginner hospitality experience is acceptable; no prior luxury retail experience is required, though customer service background is preferred.

Education

High school diploma or equivalent required.

Workplace

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage; short- and long-term disability insurance; multiple paid time off programs; employee discount and exclusive perks; two retirement plans with employer contributions; bonus opportunities.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.