Louis Vuitton Head of Enterprise Solutions
- Employment
- Full-Time
- Seniority
- Director
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 12, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks Head of Enterprise Solutions in Hong Kong to lead SAP systems and omni-channel operations across Asia Pacific.
Role & Responsibilities
- Lead and build a high-performing team managing implementations, evolutions, and RUN support of enterprise solution initiatives across the Asia Pacific region
- Establish robust relationships with headquarters Enterprise Solutions teams, regional counterparts, and local business stakeholders to ensure alignment, efficiency, and knowledge sharing
- Collaborate with local business teams on issue identification and resolution, enhancement collection and validation, and solution customization tailored to regional requirements
- Coordinate with headquarters IS&T for core enhancement setup, development activities, and technical solution support
- Oversee critical business operations including sales and payment data reconciliation across POS, ERP, Business Intelligence, and e-commerce platforms to ensure financial reporting accuracy
- Serve as control tower for order-to-cash monitoring and end-to-end flow management, ensuring operational excellence and regulatory compliance
Qualifications
- Minimum 10 years of experience managing SAP systems in SD/MM or FICO (ECC EHP7 proficiency required)
- Demonstrated expertise in OMS solutions including Manhattan, Oracle (OROB, OROMS), IBM Sterling, Order Dynamics, Salesforce + Fluent Commerce
- Solid project management experience in small to medium-sized implementations
- Extensive background working with Supply Chain, Warehousing, Distribution, Finance, e-Commerce, Call Center, and Retail Store teams
- Deep knowledge of retail omni-channel operations and workflows across store, call center, and e-commerce channels
- Understanding of accounting and finance principles relevant to enterprise resource planning
- Fluent English communication and presentation capabilities
- Customer-oriented approach to problem-solving and service delivery
- PMP certification and ITIL certification preferred
- Experience in multi-cultural and diverse working environments preferred
Skills
Experience
Minimum 10 years of experience managing enterprise resource planning systems, with substantial background in SAP system administration across Sales & Distribution, Materials Management, and Financial modules. Demonstrated expertise in leading cross-functional teams across supply chain, finance, retail, and e-commerce environments, with proven ability to manage complex system implementations and ongoing operations in multi-cultural organizational settings.
Education
Higher education qualification in Information Technology, Information Systems, Business Administration, or related field. Professional certifications in Project Management Professional (PMP) and ITIL are highly valued.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Enterprise Solutions Manager», «Head of Information Systems», «IT Operations Director», «Systems Architecture Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.