Louis Vuitton Fraud Manager, Client Services
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $80,000–100,000/year
- Department
- Finance, Accounting & Revenue Management
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 29, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton Fraud Manager, Client Services position in Irving, TX—lead fraud prevention and risk management with competitive salary and comprehensive benefits.
Role & Responsibilities
- Develop fraud standards and fraud risk rules in collaboration with global standards teams
- Proactively manage chargebacks and payment disputes, gathering supporting evidence and processing written correspondence to recover funds
- Analyze business operations and identify links between fraudulent transactions to develop actionable recommendations preventing fraud exposure for LVA Digital
- Serve as primary point of contact for Zone and Global Payment & Fraud teams, facilitating communication on risk profiles, compliance status, and control effectiveness
- Lead assessment and improvement of client risk management control processes, recommending enhancements to strengthen the control environment
- Evaluate prevention, detection, and response capabilities including processes, tools, skills, and staffing to enhance fraud defense mechanisms
- Cultivate strategic partnerships across internal departments (Legal, IT, Digital, Retail Operations) and external entities to implement holistic fraud prevention strategies
- Directly supervise and manage a team of Team Leads and Analysts, fostering a high-performance culture focused on accuracy, efficiency, and compliance
- Monitor and evaluate analyst productivity and quality through regular performance reviews, coaching, and feedback sessions, ensuring adherence to established KPIs and quality standards
Qualifications
- 5–7 years of experience in risk management, fraud prevention, loss prevention, or asset protection operations
- 3–5 years of proven people leadership experience in a management capacity
- Experience in risk management and analytic strategy
- Proficiency in data analysis and deriving meaningful insights for decision-making
- Expertise with Power BI and advanced Excel skills
- Exceptional interpersonal, verbal, and written communication abilities
- Strong leadership, collaboration, influencing, and organizational skills with meticulous attention to detail
Skills
Experience
5–7 years of experience in similar operations including risk management, fraud prevention, loss prevention, or asset protection. 3–5 years of demonstrated people leadership experience in a management capacity. Experience in risk management and analytic strategy is highly desirable. Self-motivated with the ability to work independently and as part of a cohesive team, demonstrating agile learning capabilities and strategic thinking.
Workplace
The successful candidate will be located in Irving, Texas, USA, with easy access to Dallas.
Compensation
The base compensation for this position ranges from USD 80,000 to USD 100,000 per annum.
Benefits
Opportunity for bonus, comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and two retirement plans with employer contributions.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Risk Management Manager», «Fraud Operations Manager», «Client Risk Manager», «Compliance Risk Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.