Louis Vuitton Fraud Manager, Client Services

Employment
Full-Time
Seniority
Manager
Compensation
$80,000–110,000/year
Posted
Jun 2, 2026

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton Fraud Manager, Client Services position in Irving, Texas. Lead fraud prevention and manage analyst team—$80K–$110K plus bonus.

Role & Responsibilities

  • Develop fraud standards and risk rules in collaboration with global standards, proactively managing chargebacks and payment disputes to recover funds
  • Analyze business operations to identify fraudulent transaction patterns and develop actionable recommendations to prevent current or future fraud exposure
  • Serve as primary point of contact for Zone and Global Payment & Fraud teams, facilitating communication on risk profiles, compliance status, and control effectiveness
  • Lead assessment and improvement of existing control processes related to client risk management, recommending enhancements to strengthen the control environment
  • Evaluate prevention, detection, and response capabilities including processes, tools, skills, and staffing to enhance fraud defense mechanisms
  • Cultivate strategic partnerships across internal departments (Legal, IT, Digital, Retail Operations) and external entities to foster collaborative fraud prevention strategies
  • Directly supervise and manage a team of Team Leads and Analysts, fostering a high-performance culture focused on accuracy, efficiency, and compliance
  • Monitor and evaluate analyst productivity and quality through performance reviews, coaching, and feedback sessions, ensuring adherence to established KPIs and quality standards

Qualifications

  • 5–7 years of experience in risk management, fraud prevention, loss prevention, or asset protection operations
  • 3–5 years of people leadership experience in a management capacity
  • Proficiency in PowerBI and advanced Excel skills
  • Demonstrated expertise in data analysis and deriving meaningful insights for decision-making
  • Strong leadership, collaboration, and influencing skills with meticulous attention to detail

Skills

Leadership and team management Fraud prevention and risk management Data analysis and analytics strategy PowerBI Advanced Excel Problem-solving and strategic thinking Interpersonal and communication skills Chargebacks and payment dispute management Compliance and internal control assessment

Experience

Minimum 5–7 years in risk management, fraud prevention, loss prevention, or asset protection operations within a luxury retail environment. A minimum of 3–5 years of direct people leadership experience in a management capacity is required. Experience in risk management and analytic strategy is highly desirable.

Education

Not specified

Workplace

The successful candidate will be located in Irving, Texas, USA, with easy access to Dallas.

Compensation

The base compensation for this position ranges from USD 80,000 to USD 110,000 per annum.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability insurance, various paid time off programs, employee discount and perks, and two retirement plans with employer contributions. Opportunity for performance-based bonus.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fraud Risk Manager», «Client Risk Operations Manager», «Fraud Prevention Manager», «Risk Management Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Louis Vuitton

Louis Vuitton Fraud Manager, Client Services

Irving, USA

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