Louis Vuitton Facilities Manager
Louis Vuitton seeks a Facilities Manager in Hong Kong to oversee store maintenance across HK, Macau & Taiwan; full-time, on-site role requiring Cantonese, Mandarin & English.
Overview
Louis Vuitton is a leading maison within the LVMH group, renowned for luxury leather goods, ready-to-wear and accessories. The brand combines heritage craftsmanship with global retail operations and maintains exacting standards of store presentation and customer experience, offering professionals the chance to work at the intersection of high-end retail and complex facilities management.
Role & Responsibilities
- Oversee and coordinate all facilities and property maintenance for stores across Hong Kong, Macau and Taiwan, including preparation for future openings and expansions.
- Act as principal liaison between stores and head office on operational status, building issues and maintenance priorities.
- Plan, schedule and supervise preventive and ad-hoc maintenance activities to ensure continuous operational performance and safety of store systems and equipment.
- Manage, contract and evaluate outsourced contractors and service providers to ensure work meets company standards and contractual SLAs.
- Diagnose, assess and perform maintenance and repairs on HVAC systems and other mechanical, electrical and plumbing installations.
- Supervise upkeep of store appearance and building fabric, coordinating carpentry, painting and minor refurbishment works to maintain luxury retail standards.
- Maintain and develop the preventative maintenance programme and participate in routine and annual inspections of building systems.
- Participate in safety and emergency-response training and act with urgency to identify, research and resolve critical facilities issues.
Qualifications
- Minimum 10 years' cumulative facilities/property maintenance experience, including at least 5 years in facilities management and 3 years supporting upscale retail environments.
- Fluency in Cantonese, Mandarin and English is mandatory to manage regional operations and stakeholder communications.
- Proven technical competency in HVAC troubleshooting and repair, plumbing, electrical, carpentry and painting.
- Ability to read and interpret M.E.P. blueprints, operational manuals and safety documentation.
- Demonstrated experience managing outsourced contractors and coordinating multi-site maintenance programmes.
- Willingness to work outside standard hours (nights, weekends, public holidays) as required by store operations.
Skills
Experience
Minimum 10 years' professional experience in facilities or property maintenance, with demonstrable experience in upscale retail environments and multi-site operations across Hong Kong, Macau and Taiwan. International facilities management experience is an advantage.
Education
Technical diploma or degree in engineering, building services, facilities management or a related discipline; professional certifications in HVAC or building systems are preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China. There are currently 251 open positions in Hong Kong on Cerulean, with 5 added recently. Within Hong Kong, Cerulean currently features 256 open roles, including 5 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Louis Vuitton fosters a high-performance, detail-driven workplace rooted in craftsmanship and luxury retail excellence. The environment values precision, cross-functional collaboration and a strong client-centric ethos while offering exposure to complex, international retail operations within the LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.