Louis Vuitton Expert Client Advisor, Hardsided

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Deliver consultative selling experiences aligned with the Louis Vuitton Promise, consistently achieving top performer status within the hardsided category
• Serve as the in-store specialist and strategic partner to management, providing vital commercial feedback and market insights to drive business performance
• Conduct product training and new launch presentations to the team, ensuring comprehensive knowledge dissemination across the store
• Lead morning briefings and 1:1 coaching sessions to communicate corporate strategies and best-practice selling techniques
• Build and manage a high-value personal client portfolio using sophisticated clienteling methodologies and relationship management
• Mentor colleagues through direct observation during selling interactions, providing constructive feedback and category-specific guidance
• Maintain exceptional product knowledge of exotic materials and specialized offerings, translating technical expertise into compelling brand narratives
• Identify client needs and preferences, guiding purchases across the full range of Louis Vuitton offerings

Qualifications

• Minimum 5 years of retail or luxury goods sales experience
• Demonstrable expertise in hardsided goods, exotics, or comparable specialized categories
• Proven track record as a top performer and sales leader within a luxury environment
• Advanced interpersonal and relationship-building capabilities
• Exceptional storytelling and brand communication skills
• Commercial acumen with analytical rigor in sales performance and client engagement metrics

Skills

Experience

Minimum 5 years of experience in luxury retail or direct sales, with demonstrated excellence in client advisory and category-specific selling within a premium goods environment. Proven ability to lead sales initiatives and maintain top performer status, supported by strong track record in luxury customer engagement and relationship development.

Education

High school diploma or equivalent; further education in business, luxury management, or related fields is advantageous but not required.

Workplace

Benefits

Generous benefits package, industry-leading training in luxury and retail, unparalleled career development opportunities both locally and globally, inclusive workplace culture with professional equality initiatives.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.