Louis Vuitton Employee Relations Manager, Client Services
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $90,000–110,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 4, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks Employee Relations Manager in Irving, Texas to manage HR matters, compliance, and performance for the Client Services Center. USD $90,000–$110,000.
Role & Responsibilities
- Manage day-to-day employee relations matters for the Client Services Center, including coaching, counseling, disciplinary actions, investigations, and terminations while ensuring consistency and compliance with applicable laws
- Conduct prompt, thorough, and objective investigations into employee concerns and complaints
- Prepare and review employee relations documentation, including corrective actions, performance improvement plans, job abandonment letters, and formal communications
- Advise managers and employees on HR policies, procedures, and employee relations matters to ensure consistent application across the organization
- Develop and deliver training for managers on employee relations topics and best practices
- Provide ongoing coaching on supervision, performance management, discipline, and employment-related matters
- Partner with Employment Counsel on employment matters and support the implementation of new employment legislation
- Oversee the learning management system for employee relations training and ensure completion of required harassment prevention training
- Manage the background check system and support termination documentation related to job eliminations
- Drive initiatives that strengthen employee morale, workplace culture, and performance management practices
- Support a well-organized, compliant HR environment through strong partnership, execution, and attention to detail
Qualifications
- 3–5 years of progressively responsible HR experience, including employee relations experience
- Bachelor's degree
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational skills and close attention to detail
- Ability to build credibility and effective working relationships across all levels
- High level of discretion and professionalism in handling confidential matters
- Strong technical proficiency, including Excel, report writing, HRIS, and related systems
- Positive, solution-oriented approach with a strong work ethic
- Strong judgment and ability to navigate sensitive matters with professionalism and care
Skills
Experience
3–5 years of progressively responsible HR experience, including employee relations experience in a client services or corporate environment.
Education
Bachelor's degree required.
Workplace
This position is based in Irving, Texas, USA, within easy reach of Dallas.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 110,000 per annum.
Benefits
Medical, dental, vision, short- and long-term disability, paid time off programs, employee discounts and perks, two employer-contributed retirement plans, and bonus opportunity.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Relations Manager», «Employee Relations Specialist», «Client Services HR Manager», «HR Business Partner - Employee Relations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.