Louis Vuitton Director, Omnichannel Digital

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Location
Chinese MainlandChina
Employment
Full-Time
Seniority
Director
Department
E-Commerce, Digital & Data Analytics
Industry
Fashion, Apparel & Leather Goods
Posted
Aug 18, 2026

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton seeks Director, Omnichannel Digital in China to lead omnichannel strategy, ecommerce, and digital commerce innovation across all channels.

Role & Responsibilities

  • Define long-term omnichannel capability strategy and integrated client journeys across digital and physical channels
  • Own the commerce and omnichannel portfolio roadmap, including ecommerce, WeChat Mini Programs, order fulfillment, and digital client experience
  • Establish and lead the Omnichannel Capability Forum to align priorities across DRO, Retail, Client Development, Marketing, and technology teams
  • Translate business opportunities into scalable digital capabilities and drive capability evolution across all channels
  • Partner with Digital Retail Operations, Retail, Client Development, Marketing, Data & Analytics, and technology teams to ensure business priorities translate into enterprise capabilities
  • Drive innovation across AI-enabled commerce, personalization, connected client journeys, and future omnichannel experiences
  • Oversee governance, prioritization, and investment discussions to deliver measurable business outcomes and improved omnichannel client experience

Qualifications

  • Commercial digital leadership background with demonstrated expertise in ecommerce and omnichannel strategy
  • Proven experience in digital product leadership and enterprise capability development
  • Track record of building seamless experiences across retail and digital channels
  • Strong cross-functional partnership and stakeholder alignment capabilities
  • Experience with innovation in commerce technologies, personalization, and client journey optimization

Skills

Omnichannel strategy and capability development Ecommerce platform management WeChat Mini Program experience Product roadmap and vision definition Cross-functional leadership and governance Data-driven decision making Digital commerce innovation Enterprise capability delivery

Experience

Extensive commercial digital leadership with a strong ecommerce foundation, expanded into omnichannel strategy and digital product leadership. Demonstrated experience developing enterprise capabilities across retail and digital channels, with proven ability to lead complex cross-functional initiatives and drive business transformation in luxury or high-growth consumer sectors.

Education

Not specified in source

Workplace

This is a China-based position.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Omnichannel Digital Director», «Director of Digital Commerce Strategy», «Head of Omnichannel Operations», «Senior Director, Digital Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.