Louis Vuitton Director, Digital Retail

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Location
BeijingBeijingChina
Employment
Full-Time
Seniority
Director
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Aug 18, 2026

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton China seeks a Director, Digital Retail to lead retail digital transformation in Beijing. Full-time, office-based position reporting to executives in the Asia-Pacific region.

Role & Responsibilities

  • Define and continuously evolve the Retail Digital capability roadmap, translating business priorities into scalable digital capabilities
  • Own the Retail Solutions portfolio and roadmap, driving prioritization, business case development, and investment recommendations
  • Lead digital capabilities supporting store operational efficiency, Client Advisor productivity, daily retail workflows, clienteling capabilities, and operational excellence initiatives
  • Partner closely with Retail Excellence, Client Development, and other business functions to drive cross-functional alignment
  • Co-lead the Retail Solutions Forum with technology leadership, ensuring integrated ecosystem evolution across Journey, ICON, and other enterprise products
  • Drive business adoption of retail digital capabilities, measure utilization and business outcomes, and continuously improve user experience based on feedback

Qualifications

  • Demonstrated experience leading digital transformation initiatives within retail operations
  • Proven ability to partner effectively with technology organizations and translate business requirements into scalable solutions
  • Strong portfolio and capability management expertise with experience balancing short-term business needs and long-term development
  • Track record of driving cross-functional alignment and stakeholder management across business, digital, and technology teams
  • Experience measuring capability adoption, user engagement, and business impact

Skills

Retail digital transformation strategy Business capability roadmap development Portfolio and solution prioritization Cross-functional leadership and stakeholder management Retail operations and workflow optimization Clienteling and customer journey platforms Change management and adoption planning Business case development and investment analysis Product ecosystem coordination

Experience

Retail operations leadership background with proven success in leading digital transformation initiatives and establishing effective partnerships with technology organizations to build enterprise-scale capabilities. Ideally 8+ years in retail, digital strategy, or business transformation roles, with at least 3–5 years in a director-level position.

Education

Bachelor's degree in Business, Technology, Information Systems, or related discipline. Advanced degree (MBA or equivalent) preferred.

Workplace

This position is based in Beijing, Beijing, China.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Retail Digital Capabilities», «Digital Retail Director», «Retail Digital Strategy Director», «Digital Transformation Lead—Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.