Louis Vuitton Digital Store Operations Specialist
Join Louis Vuitton in Shanghai as a Digital Store Operations Specialist, enhancing e-commerce strategies and customer experience.
Overview
Louis Vuitton, a prestigious name in luxury fashion, is part of the LVMH Group, a global leader in high-quality products. Known for its innovative designs and commitment to excellence, Louis Vuitton offers an inspiring work environment where creativity and craftsmanship are at the forefront.
Role & Responsibilities
- Assist in implementing e-commerce operational strategies aligned with company objectives.
- Support the tracking and analysis of store performance against sales targets.
- Prepare regular performance reports and identify sales trends.
- Execute daily store operations and assist in business monitoring to identify improvement opportunities.
- Conduct regular monitoring of market trends and competitor activities.
- Assist in implementing operational projects based on team direction.
- Monitor key website performance metrics and enhance customer experience through user interface improvements.
- Support data collection and reporting for store operation effectiveness evaluation.
- Analyze and interpret operational data to identify business challenges and opportunities.
- Collaborate with internal stakeholders to support communication across different functions.
Qualifications
- Bachelor's degree or above.
- 3-5 years of experience in e-commerce operations.
- Understanding of digital and business fundamentals.
- Exposure to luxury fashion/beauty brands preferred.
- Experience supporting marketplace stores (Tmall/JD); Experience in running a mini program store (e.g., WeChat) is a plus.
Skills
Experience
3-5 years of experience in e-commerce operations, preferably within the luxury fashion or beauty sectors.
Education
Bachelor's degree or above.
Workplace
The role is situated in Shanghai, Shanghai, China. There are currently 414 open positions in Shanghai on Cerulean, with 16 added recently. Within Shanghai, Cerulean currently features 440 open roles, including 17 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Louis Vuitton fosters a culture of innovation and excellence, where employees are encouraged to push creative boundaries. The brand values craftsmanship and offers a dynamic environment that supports professional growth and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.