Louis Vuitton Digital Merchandising Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Own the regional digital merchandising strategy for the assigned product portfolio, aligning commercial priorities, client needs, and global direction.
• Partner with Digital and Category Merchandising teams to define sales targets, product priorities, and seasonal strategies.
• Represent the Americas digital business in buying sessions at Paris headquarters, curating seasonal collections and identifying opportunities for exclusives, pre-orders, and pre-launches.
• Lead the regional product launch calendar, ensuring launches are complete, accurate, optimized, and delivered on time.
• Coordinate with Merchandising, Supply Chain, and Central Digital teams on product allocation availability, digital assets, launch tools, and initial performance feedback.
• Identify category and sales-volume opportunities and recommend adjustments to the online product offer, including replenishment and product mapping.
• Oversee day-to-day website updates in the content management system across 3 countries, 4 locales, and 3 languages.
• Own the online visual merchandising of high-traffic pages and product listing pages, ensuring products are organized and presented in line with commercial priorities and brand standards.
• Analyze sales, conversion, product engagement, search, navigation, and site performance to identify opportunities and recommend actions.
• Deliver weekly, monthly, and ad hoc reporting that translates data into clear commercial insights and business recommendations.
• Develop business cases for site enhancements and lead test-and-learn initiatives, including A/B testing, to improve product discovery, client experience, and conversion.
• Lead merchandising planning for key commercial periods and launches, including Holiday and Mother's Day.
• Partner with Digital Performance and Data & Insights to build forecasts, define KPIs, and evaluate merchandising and client-experience performance.
• Align with Digital Marketing on product priorities across email, social media, paid search, and other acquisition channels.
• Partner with Digital Production on homepage, campaign, and onsite content execution, and serve as the key product contact for Client Services.
• Lead differentiated selling in partnership with Merchandising, Digital Marketing, Data & Insights, and Supply Chain, using sales-to-stock performance to identify replenishment and product mapping opportunities.
• Lead, coach, and develop direct reports, establishing clear priorities, accountability, and development plans.
• Define and promote digital merchandising best practices across Louis Vuitton Americas and contribute to global ways of working.

Qualifications

• Bachelor’s degree in Business, Merchandising, Marketing, Digital Commerce, or a related field, or equivalent professional experience.
• 5–7 years of experience in e-commerce, digital merchandising, retail merchandising, or a related field.
• Demonstrated experience leading cross-functional initiatives and managing or developing team members.
• Strong commercial judgment and analytical capability, with experience translating sales, client, and site data into actionable recommendations.
• Advanced Excel skills and proficiency in PowerPoint, Word, analytics and reporting platforms, and content management systems.
• Strong written and verbal communication skills, including the ability to present recommendations to senior and cross-functional stakeholders.
• Exceptional attention to detail, strong prioritization skills, and the ability to adapt in a fast-paced environment.
• Experience in luxury, fashion, or a premium retail environment, with a strong understanding of luxury products and brand standards.
• Experience with onsite search, product listing page optimization, personalization, and A/B testing.
• Experience working with global teams and managing digital experiences across multiple markets, locales, or languages.
• French and/or Portuguese language skills.

Skills

Experience

5–7 years of experience in e-commerce, digital merchandising, retail merchandising, or a related field; minimum 5 years.

Education

Bachelor’s degree in Business, Merchandising, Marketing, Digital Commerce, or a related field, or equivalent professional experience.

Compensation

The base compensation for this position ranges from USD 110,000 to USD 120,000 per annum.

Benefits

Bonus opportunity; medical, dental, and vision coverage; short- and long-term disability; various paid time off programs; employee discounts and perks; and two retirement plans, both with employer contributions.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.