Louis Vuitton Digital Business Performance Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Orchestrate global business performance by consolidating insights across categories, geographies, and sales channels to identify key growth drivers and optimization opportunities
• Define sales objectives and construct forecasts in collaboration with central and local teams, ensuring alignment between strategic ambitions, market trends, and operational reality
• Deliver strategic visibility to top management through impactful reporting, dashboards, and presentations that translate data into clear business directives
• Champion business storytelling by presenting performance results, strategic recommendations, and key insights directly to senior leadership
• Conduct in-depth analyses on strategic topics including market dynamics, product category evolution, and digital traffic trends
• Lead and coordinate action plans across all digital teams—E-Merchandising, Traffic, CRM, Media, and regional zones (Americas, EMEA, China, Japan, Korea, South Asia, North Asia)—translating performance insights into concrete growth initiatives
• Direct and advance the Business Intelligence roadmap to ensure data consistency, automate reporting workflows, and evolve the maison's analytical capabilities
• Foster a culture of analytical excellence by ensuring insights are not merely shared but translated into concrete actions across all organizational levels

Qualifications

• Minimum 10 years of experience in e-commerce, digital performance, or business analytics, ideally in an international luxury environment
• Demonstrated mastery of e-commerce fundamentals including traffic management, assortment optimization, CRM, customer experience, and supply chain dynamics
• Proven track record in project management with the ability to structure, prioritize, and steer complex initiatives involving multiple stakeholders
• Strong capacity to coordinate cross-functional initiatives and influence stakeholders at all organizational levels
• Exceptional communication skills with ability to synthesize complex information into clear, actionable recommendations
• Advanced proficiency in Excel and data storytelling techniques; Power BI knowledge is a plus
• Bilingual fluency in French and English, both written and spoken
• Demonstrated sensitivity to the luxury sector with competencies including relentless attention to detail, operational excellence, rigor, and creative thinking

Skills

Experience

Minimum 10 years of professional experience in e-commerce, digital performance analytics, or business intelligence, preferably within an international luxury context or multinational enterprise. Demonstrated expertise in leading large-scale, cross-functional digital initiatives and translating performance data into strategic business recommendations.

Education

Not specified in source material; typically a Master's degree in Business Administration, Data Science, Business Intelligence, Economics, or related discipline is expected for this seniority level, though the role emphasizes experiential expertise over formal credentials.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.