Louis Vuitton Deputy Store Director

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Lead, coach, and develop managers and advisors within the assigned universe or department
• Identify, recruit, and develop talents in partnership with Store Management to build high-performing teams
• Set clear individual and team objectives and manage performance proactively
• Foster a positive, collaborative, and high-performance team environment
• Drive universe performance through strong commercial and strategic understanding
• Support teams in building long-term client relationships using clienteling tools and CRM systems
• Ensure a strong client-centric mindset and service excellence at all times
• Define and implement action plans to maximize product performance and sales
• Act as a role model on the sales floor, supporting selling, cross-selling, and client repurchase
• Build and maintain a personal client portfolio demonstrating advanced selling techniques
• Ensure optimal floor coverage and service standards through visible leadership
• Provide ongoing feedback and coaching to managers to develop their own teams
• Ensure policies, procedures, and brand standards are consistently applied across the universe
• Be accountable for inventory management and merchandising excellence within the universe
• Support workforce planning and coordination with department store partners as applicable

Qualifications

• Minimum 10 years of experience in luxury retail with proven team leadership responsibilities
• Demonstrated commercial mindset with strong profit awareness and business acumen
• Exceptional client orientation and ability to build lasting relationships
• Proven track record of developing and retaining talent
• Strong communication and influencing skills
• Ability to act as a senior leader and represent the brand with authority and sophistication

Skills

Experience

Minimum 10 years in luxury retail, with demonstrated leadership experience managing teams and driving sales performance in a high-end retail environment.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.