- Location
- Paris Île-de-France France
- Employment
- Contract
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Deputy Clienteling Manager for one of its Paris retail locations. In this supervisory role, the successful candidate will lead retail teams to deliver exceptional client experiences, develop personalized customer relationships, and drive sales performance through advanced clienteling strategies and CRM tools. The position requires strong leadership capabilities, commercial acumen, and the ability to coach teams while maintaining hands-on excellence in floor operations and client engagement.
Role & Responsibilities
- Serve as a model for retail teams by welcoming each client with excellence and embodying clienteling priorities
- Lead with commercial expertise and advanced clienteling competencies, utilizing available digital tools to build client loyalty, acquire new customers, and foster long-term relationships
- Accompany teams in deepening client knowledge to deliver personalized and unique experiences to every customer
- Achieve individual sales objectives and contribute to team performance targets, ensuring accountability for team sales results
- Operate as a team player to manage daily floor operations, client reception, and store opening/closing procedures
- Understand and cascade company strategy and protocols within the team environment
- Proactively support the store manager in prioritizing client-centricity across all team activities
- Coach and mentor team members, including onboarding and professional development initiatives
- Develop and implement action plans to expand the client portfolio in collaboration with management
- Establish and coordinate targeted initiatives to enhance clienteling performance and team effectiveness
- Analyze key performance indicators to set team objectives and monitor achievement
- Ensure team adoption and proficiency with digital tools that facilitate clienteling operations
Qualifications
- Minimum 3 years of relevant retail or clienteling experience
- Excellent customer service orientation with meticulous attention to detail
- Proficiency with back-office systems and retail technology platforms
- Strong teamwork ethic, discipline, adaptability, and availability
- Natural curiosity and active listening skills
- Exceptional written and verbal communication abilities
- Demonstrated capacity to adapt quickly to changing environments and take initiative
- Fluent English language skills (mandatory)
Skills
Experience
Minimum 3 years of professional experience in retail, sales, or clienteling roles, preferably within luxury retail environments demonstrating progressive responsibility and proven track record in client acquisition, retention, and sales achievement.
Education
Secondary education (Baccalauréat) or equivalent; further training in retail management, business administration, or luxury brand operations is advantageous.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Clienteling Supervisor», «Client Experience Lead», «Customer Engagement Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.