Louis Vuitton Customs Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton Shanghai seeks an experienced Customs Manager to lead import/export compliance and logistics vendor management for LV China operations.
Role & Responsibilities
- Manage third-party logistics providers, brokers, and forwarding companies to sustain LV China business growth through risk assessment, flexible solutions, and strategic vendor performance optimization
- Monitor all nodes of the import/export logistics process from order creation through customs clearance to warehouse arrival, ensuring adherence to lead time and service quality standards
- Coordinate communications between brokers, forwarders, shippers, and customers to resolve logistics challenges and expedite clearance of special cases
- Verify import/export declaration data and original customs documentation; hand over verified records to Finance department following each importation
- Collaborate with customs brokers to obtain and manage CITES and certificate-of-origin licenses; coordinate CITES card management with retail teams
- Process timely import duty payments and ensure all certifications comply with AEO policy requirements
- Review monthly import/export data and operational performance; generate comprehensive logistics reports and monitor vendor billing against company guidelines
- Conduct product training with brokers to ensure accurate HS code classification; maintain and verify HS code database for consistency and accuracy
- Manage specialized import/export projects including temporary shipments (ATA, TIB), store opening logistics, special retail and high-jewelry events
- Maintain and enhance Customs AA-class status through rigorous compliance and documentation practices
Qualifications
- Minimum 10 years of customs, import/export, or logistics compliance experience
- Demonstrated expertise in Chinese customs regulations, AEO policies, and international trade documentation
- Proven experience managing third-party logistics vendors and customs brokers
- Strong knowledge of HS classification systems and CITES/certificate-of-origin requirements
- Experience in luxury goods or high-value merchandise import/export preferred
- Excellent organizational and analytical skills with attention to detail
- Fluency in English and Mandarin Chinese required
Skills
Experience
Minimum 10 years of hands-on experience in customs management, import/export operations, or trade compliance, preferably within luxury retail or fashion import/export environments. Demonstrated proficiency in managing complex international logistics processes and third-party vendor relationships.
Education
Bachelor's degree in business, supply chain management, international trade, customs administration, or equivalent field of study.
Workplace
The successful candidate will be located in Shanghai, Shanghai, China.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Trade Compliance Manager», «Import/Export Manager», «Customs Operations Manager», «Logistics Compliance Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.