Louis Vuitton Customer Experience Assistant (Intern)
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 26, 2026
About %s
Louis Vuitton is a leading French maison specialising in fashion and luxury leather goods and is part of the LVMH group. The brand is recognised for its artisanal savoir‑faire, creative excellence and global retail network, offering a dynamic environment for early‑career talent keen to work at the intersection of craftsmanship and customer experience.
Louis Vuitton — Customer Experience Assistant (Intern) in Paris. 6‑month full‑time internship starting July 2026 supporting Voice of Customer initiatives.
Role & Responsibilities
- Support the Product Owner and Business Owner on the Voice of Customer (VoC) solution, ensuring operational tracking and user adoption.
- Perform recurrent and ad‑hoc customer analyses to extract actionable insights and inform business decisions.
- Monitor solution stability and key operational indicators (communications sent, feedback received, response rates, etc.).
- Provide first‑level user support and training materials to enable effective use of the VoC tool.
- Propose new themes, survey formats or creative approaches to deepen understanding of the customer journey and surface improvement levers.
- Contribute to related projects as required, according to profile and interest.
Qualifications
- Currently enrolled in a Master 2 (or equivalent) business school programme.
- Prior internship or experience in customer experience, analytics or related functions is desirable.
- Strong analytical orientation with an interest in customer insights and journey mapping.
- Creative, proactive and comfortable proposing new approaches to understand and improve the customer experience.
- Ability to manage multiple tasks simultaneously and work collaboratively in multidisciplinary teams.
- Fluent in French and English, both written and spoken.
- Proficiency with Microsoft Office (Pack Office).
Skills
Experience
Entry‑level — suited to a Master 2 student. A first internship or practical exposure to customer experience, analytics or CRM projects is a plus.
Education
Enrolled in Master 2 (M2) in a business school or equivalent postgraduate programme.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
The maison places strong emphasis on craftsmanship, creativity and excellence while maintaining a global, collaborative workplace. Louis Vuitton fosters inclusion and diversity across its teams and encourages professional development through exposure to high‑calibre retail and corporate projects.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Intern», «Customer Insights Assistant (Intern)», «Voice of the Customer Intern», «Customer Experience Analyst Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.