Louis Vuitton Customer Experience and Development Project Assistant Intern

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Support commercial initiatives across Louis Vuitton Client Services worldwide, including competitions and product boosters.
• Support product launches and related engagement initiatives.
• Monitor and animate the Client Services community using customer satisfaction survey results.
• Develop and animate clienteling activities within the Client Service Centers.
• Contribute to digital development projects, such as commercial online chat.
• Support remote ordering and the development of related tools and initiatives.
• Help implement and animate new projects.
• Create communication and training materials, including PowerPoint presentations, videos and animations.
• Prepare materials for senior management, including monthly business reviews.
• Work on other cross-functional projects according to the intern’s profile and interests.

Qualifications

• Currently studying in the first or second year of a master’s programme at a business or management school, or in an equivalent programme; preparatory-class experience is an advantage.
• Strong analytical, synthesis and interpretation skills.
• Interest in creating compelling presentations, particularly in PowerPoint, and analysing operational results.
• Knowledge of data management and data presentation, and familiarity with video tools, are appreciated.
• Knowledge of Client Services, retail or luxury, and Agile methodology are advantages.
• Excellent team spirit and interpersonal skills.
• Proactive, autonomous and able to make proposals.
• Fluent French and English, both spoken and written.

Skills

Education

Currently studying in the first or second year of a master’s programme at a business or management school, or in an equivalent programme; preparatory-class experience is an advantage.

Benefits

A development programme including onboarding sessions, coaching workshops and regular follow-ups; afterworks; ongoing access to the Learning App.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.