Louis Vuitton Concierge
Louis Vuitton seeks a part-time Concierge in Scottsdale, AZ — client-facing role, $22–$26/hr plus commission and benefits.
Overview
Louis Vuitton, part of the LVMH group, is a leading global luxury house renowned for its craftsmanship, creativity and client-focused retail experience. The brand invests in employee development, international career mobility and sector-leading training to cultivate expertise in luxury goods and client service.
Role & Responsibilities
- Serve as the client’s first point of contact in store, greeting guests with courtesy and setting the tone for a superior Louis Vuitton experience.
- Build and sustain genuine client relationships by assessing needs and directing clients to appropriate departments and product universes.
- Manage the store’s daily appointment calendar and coordinate in-store events to ensure seamless client journeys.
- Partner with the Client Experience team and broader store staff to optimise back-of-house efficiency and client flow.
- Support achievement of individual and team goals, including contributing to sales and client retention initiatives.
- Maintain discretion and integrity when handling confidential client information and requests.
Qualifications
- Minimum 3 years of client-facing experience in luxury retail, hospitality, or concierge services.
- Demonstrated excellence in interpersonal communication and relationship-building with high-net-worth clients.
- Polished professional presentation and high standards of personal conduct.
- Ability to work a flexible, part-time schedule including evenings and weekends as required.
- Reliability, strong organizational skills, and the capacity to manage multiple priorities in a fast-paced environment.
Skills
Experience
Minimum 3 years of client-facing experience in luxury retail, hospitality, or concierge services with a proven record of delivering high-touch service and supporting sales or client retention objectives.
Education
High school diploma or equivalent required; post-secondary studies in hospitality, retail, or a related discipline preferred.
Workplace
The successful candidate will be located in Scottsdale, Arizona, USA, with easy access to Phoenix. 16 luxury roles are listed in Scottsdale on Cerulean, 1 posted in the last 48 hours. Across the Arizona region, Cerulean lists 27 open positions — 1 listed in the past two days. Cerulean currently advertises 2.232 open roles in USA, including 74 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 22 to USD 26 per hour.
Benefits
Hourly wage $22–$26 plus opportunity for commission; various paid time off programs; two retirement plans with employer contributions; employee discount and perks; industry-leading training and global career development opportunities.
Culture
Louis Vuitton fosters a culture of excellence, craftsmanship and client obsession, underpinned by the resources of the LVMH group. The Maison emphasizes professional development, inclusivity and a high-performance retail environment that rewards initiative and service excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.