Louis Vuitton Clienteling Manager

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Employment
Full-Time
Seniority
Mid-Level
Posted
Sep 28, 2026

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton seeks an experienced Clienteling Manager for one of its flagship Paris boutiques. Reporting to the Store Manager, the role combines leadership of the clienteling team with direct client engagement, requiring proficiency in luxury retail operations, client relationship management systems, and commercial excellence. This position is instrumental in cultivating lasting client relationships, recruiting new high-value customers, and ensuring team adherence to the maison's service standards and clienteling priorities across the sales floor.

Role & Responsibilities

  • Welcome each client and deliver exceptional service in line with Louis Vuitton's standards
  • Serve as ambassador for clienteling priorities and lead by example across the boutique team
  • Demonstrate advanced commercial acumen and expertise in clienteling, leveraging proprietary tools to build client loyalty, acquire new clientele, and foster long-term relationships
  • Accompany team members in deepening client knowledge to deliver personalized and unique experiences to each customer
  • Achieve individual sales targets and contribute to team performance, holding responsibility for team sales results
  • Maintain comprehensive floor presence and operational awareness to support store objectives
  • Execute daily boutique operations including floor management, client reception, and store opening/closing procedures
  • Understand and communicate company strategy and procedures effectively to team members
  • Support Store Manager in team development through coaching and onboarding of new hires
  • Collaborate with Store Manager to design and execute targeted action plans for portfolio development
  • Establish performance metrics and clienteling development strategies with Store Manager, ensuring team-wide implementation
  • Analyze key performance indicators to set team objectives and measure success
  • Ensure team adoption of digital tools that facilitate clienteling effectiveness

Qualifications

  • Minimum 3 years of relevant luxury retail or clienteling experience
  • Excellent customer service sensibility and attention to detail
  • Proficiency with retail back-office systems and CRM tools
  • Strong team collaboration skills with rigorous execution and adaptability
  • Demonstrable curiosity and active listening ability
  • Superior communication skills in French and English
  • Quick to adapt and proactive in approach

Skills

Clienteling and CRM systems Retail POS systems and back-office tools Client relationship management Sales floor management Team coaching and mentoring Performance analysis and KPI tracking Digital retail tools

Experience

Minimum 3 years of experience in luxury retail, boutique management, or clienteling-focused roles with demonstrated success in client acquisition and relationship development.

Education

No specific educational requirement stated; relevant retail management or hospitality qualification would be advantageous.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Customer Experience Lead», «Boutique Client Manager», «Luxury Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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