Louis Vuitton Client Services Advisor
Join Louis Vuitton in Singapore as a Client Services Advisor. Deliver exceptional service and build client loyalty in the luxury fashion industry.
Overview
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury fashion sector. As a part of the Fashion & Leather Goods division, Louis Vuitton offers a dynamic and inspiring workplace that values creativity and dedication.
Role & Responsibilities
- Deliver exceptional service through various communication channels including inbound and outbound calls, emails, social media, and chat messages.
- Consult with clients to understand their needs and provide tailored solutions and relevant product offers.
- Address general and account-specific inquiries, providing clear and concise information.
- Utilize tools and resources to anticipate client needs, ensuring first point of contact resolution.
- Meet and exceed performance goals related to client satisfaction, sales, productivity, and compliance.
Qualifications
- Diploma or Degree in a related discipline.
- Minimum 3 years of relevant experience in client servicing or a call center environment.
Skills
Experience
A minimum of 3 years of experience in client servicing or a call center environment is required.
Education
Diploma or Degree in a related discipline.
Workplace
This position is based in Singapore, Central, Singapore. Cerulean lists 202 open roles in Singapore, including 6 posted recently. In Singapore as a whole, Cerulean currently features 202 open positions, with 6 posted this week.
Benefits
The position offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.
Culture
Louis Vuitton fosters a culture of excellence and innovation, encouraging employees to explore their creativity and drive in a supportive and dynamic environment. The company values diversity and inclusivity, promoting a collaborative workplace where every team member can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.