- Location
- Sydney New South Wales Australia
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Client Service Advisor for its Client Service team in Sydney, engaging clients across Australia and beyond through remote channels in a contact centre environment. This casual, non-guaranteed-hours role focuses on personalized service, product guidance and client relationships.
Role & Responsibilities
- Build lasting client relationships through personalized service by phone, email and live chat, exceeding expectations in a remote setting.
- Communicate Louis Vuitton’s history and product knowledge to build connections with clients.
- Guide clients through the product range, identify opportunities to enrich their collections and foster brand loyalty.
- Contribute to a positive, collaborative Client Service Center environment while upholding Louis Vuitton’s standards of excellence.
Qualifications
- A client-first mindset and genuine passion for personalized service and lasting client relationships.
- Experience in fashion, premium retail, luxury or a similarly elevated customer-service environment.
- Strong verbal and written communication skills, with confidence engaging clients by phone and through digital channels.
- Comfort working toward KPIs and individual and team targets in a structured environment.
- Ability to navigate multiple systems while maintaining a seamless client experience.
- A proactive, adaptable approach and ability to contribute positively in a fast-paced team environment.
- Previous experience in a contact centre, digital client service, personal shopping or remote sales is highly regarded.
Skills
Workplace
This position is based in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Performance-based commission structure; privileged access to Louis Vuitton collections; global career development and advancement opportunities; supportive, collaborative team environment; comprehensive training in remote clienteling.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.