Louis Vuitton Client Relations Fashion Manager
Louis Vuitton is hiring a Client Relations Fashion Manager in New York to lead RTW client engagement, events and budget management.
Overview
Louis Vuitton, part of the LVMH Group, is a preeminent luxury Maison known for craftsmanship, creativity and global retail presence. As an employer it emphasizes professional development, cross‑disciplinary training and international mobility within a high‑performance, client‑centric culture.
Role & Responsibilities
- Develop and execute client engagement strategies for Ready‑to‑Wear (RTW) to acquire, retain and grow high‑value clients across the region.
- Coordinate nominations and prospecting by partnering with Client Development and regional teams to identify high‑potential clients and map client journeys.
- Plan and manage logistics for major fashion events (international shows, trunk shows), including travel, accommodations, dining, gifting and on‑site client hosting.
- Oversee daily concierge services per global guidelines and act as a client‑facing host at exclusive brand experiences.
- Lead zone‑wide gifting programs and logistics for sports and special initiatives, researching opportunities aligned with business objectives.
- Manage experience budgets: optimize gifting spend, ensure event cost control, and coordinate with Events and Finance on vendor setup, invoicing and purchase orders.
- Serve as liaison for global projects and cross‑functional initiatives, collaborating with merchandising, communications, visual merchandising, legal and procurement.
- Propose innovative, market‑leading activations to drive RTW client acquisition and lifetime value, using insights from Client Development dashboards.
Qualifications
- Bachelor’s degree in marketing, communications, hospitality management or a related field preferred.
- Minimum 5 years of client relations or client services experience, ideally within the luxury or high‑end retail sector.
- Demonstrated experience planning and executing client‑facing events and activations, including international shows and trunk shows.
- Proven budget management experience and competency in vendor negotiation and contract adherence.
- Exceptional verbal and written communication, interpersonal and negotiation skills suited to senior client interactions.
- Highly organized with excellent time‑management skills and the ability to work independently and collaboratively.
- Flexibility to work evenings and weekends as required; ability to be on‑site four days per week at the Midtown Manhattan corporate office.
- Retail experience and foreign language proficiency are advantageous.
Skills
Experience
Minimum 5 years of progressive experience in client relations, client development or event management, preferably within luxury goods or high‑end retail, with demonstrable budget oversight and vendor negotiation responsibilities.
Education
Bachelor’s degree in marketing, communications, hospitality management or a related discipline preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 115,000 to USD 125,000 per annum.
Benefits
Medical, dental and vision insurance; short‑ and long‑term disability; various paid time off programs; employee discount/perks; two retirement plans with employer contributions.
Culture
The Maison cultivates a culture rooted in craftsmanship, creativity and client obsession, with a strong emphasis on training and internal mobility across the LVMH ecosystem. The workplace values inclusivity and professional development, offering structured programs to support career progression in luxury retail and client services.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.