Louis Vuitton Client Manager
About Louis Vuitton
Louis Vuitton, part of the esteemed LVMH Group, is a global leader in luxury fashion, renowned for its exquisite craftsmanship and innovative designs. As an employer, Louis Vuitton offers a dynamic and inspiring environment where creativity and excellence are at the forefront.
Join Louis Vuitton in Nanchang as a Client Manager, driving client engagement and team success in a luxury retail environment.
Role & Responsibilities
- Ensure achievement of team targets on a monthly and annual basis.
- Manage and develop the team to deliver the Louis Vuitton Promise to every client.
- Identify, recruit, and develop talents, securing succession plans in collaboration with the Store Manager.
- Set individual and team goals; proactively assess and manage performance against expectations.
- Create a positive and harmonious work environment, fostering cooperation within the team and between managers.
- Support the team in building long-term client relationships, leveraging various clienteling tools.
- Establish a client-centric mindset in-store to ensure the highest level of client experience.
- Communicate and inspire the team on corporate strategy and relevant business information.
- Provide the Country office with product recommendations and qualitative feedback based on local market knowledge.
- Maximize business opportunities through efficient sales floor management and ensure Louis Vuitton Promise standards are achieved.
- Act as a role model demonstrating sales leadership to the team.
- Ensure policies, brand standards, and grooming guidelines are communicated and implemented.
- Support operations team in inventory management and staff planning.
Qualifications
- Minimum 5 years of relevant experience in a similar role.
Skills
Experience
Minimum 5 years of relevant experience in a similar role.
Workplace
This position is based in Nanchang, Jiangxi, China.
Culture
Louis Vuitton fosters a culture of creativity and innovation, where employees are encouraged to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a vibrant workplace that thrives on mutual respect and shared passion for luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Customer Experience Manager», «Client Development Manager», «Retail Client Manager», «Customer Engagement Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.