Louis Vuitton Client Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Client Manager for a full-time, on-site office role in Beijing. The role leads and develops the team, oversees client relationships and sales performance, and supports store operations, inventory, and in-store projects.
Role & Responsibilities
- Lead and motivate the team to drive sales, foster a positive and friendly working environment, and promote collaboration.
- Identify, recruit, and develop talent; work with store managers to implement development plans.
- Partner with HR and the learning manager to deliver regular training, including in-store learning, to strengthen team members’ product knowledge, selling techniques, and customer service skills.
- Manage staffing schedules, workload distribution, and performance evaluations.
- Create a client-centric store environment that delivers a high level of client experience; proactively address client issues, including complaints and VIP client needs, while maintaining service standards.
- Monitor and improve customer satisfaction through feedback analysis and service enhancements.
- Act as the primary contact for customer escalations and complex inquiries.
- Achieve sales targets and KPIs for the assigned category or product line.
- Analyze sales data, market trends, and customer feedback to optimize performance.
- Implement action plans covering merchandising, events, training, and incentives to maximize business performance and product sales.
- Ensure policies, brand standards, and guidelines are communicated and implemented effectively.
- Support the operations team with inventory management.
- Lead in-store projects, including promotions, events, and system upgrades, and ensure their timely execution.
Workplace
The role is situated in Beijing, Beijing, China.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Client Experience Manager», «Store Sales Manager», «Customer Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.