Louis Vuitton Client Development Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks Client Development Manager in Singapore to lead clienteling strategy, team development, and client engagement initiatives.
Role & Responsibilities
- Lead the development and training of store teams on clienteling best practices, ensuring balanced engagement across top, new, and other client segments
- Design and implement action plans and clienteling tools including events, contact templates, correspondence frameworks, and digital engagement strategies
- Manage a selected portfolio of key clients and animate monthly clienteling dashboards, identifying and sharing best practices across the store
- Support the General Manager in establishing individual client repurchase targets and performance metrics
- Propose, organize, and manage client event activities while administering the client development budget
- Prepare regular reports and analysis in collaboration with the Zone team to support store management clienteling objectives
- Extract, analyze, and synthesize client data to provide deep-dive insights into client behavior, profiling, and opportunity identification
- Develop forward-looking analysis and forecasts to support actionable recommendations for clienteling implementation
- Oversee all local and in-store event activities including pop-ups, caravans, and key commercial events, managing project scope, budget, logistics, and third-party coordination
- Develop the annual events calendar in partnership with the General Manager and Store Managers
- Coordinate and support regional and international high-end events including client selection, itinerary preparation, logistical arrangements, and manpower deployment
- Ensure all Client Advisors are trained on and actively utilize clienteling tools including ICON and VOICE platforms
- Facilitate team follow-up on data collection and maintain rigorous compliance with clienteling protocols
- Provide qualitative feedback to Store and Country Management on client insights and performance trends
Qualifications
- Minimum 10 years of relevant experience in luxury retail, clienteling, or client relationship management
- Proven track record in leading and developing high-performing retail teams
- Demonstrated expertise in client insights analytics and data interpretation
- Experience managing events and client experiences in a luxury retail environment
- Strong project management and budgeting capabilities
- Proficiency with CRM and clienteling software platforms
Skills
Experience
Minimum 10 years of professional experience in luxury retail, client development, or related functions within a high-end fashion or consumer goods environment, with demonstrated success in leading client-centric initiatives and team management.
Education
Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field; equivalent professional experience in luxury retail may substitute for formal qualification.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Clienteling Manager», «Client Relationship Manager», «Client Strategy Lead», «Client Engagement Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.