Louis Vuitton Client Care Associate

Location
Employment Full-time
Seniority Mid-Level
Posted Feb 27, 2026
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Join Louis Vuitton in Houston as a Client Care Associate. Enhance client experiences with a focus on after-sales service in a dynamic luxury retail environment.

Overview

Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its commitment to fostering a diverse and inclusive workforce. The brand offers its employees a dynamic environment where individuality is celebrated, and professional growth is encouraged. With a focus on equality and meaningful inclusion, Louis Vuitton provides unparalleled career development opportunities and industry-leading training, ensuring employees gain comprehensive insights into the luxury and retail sectors.

Role & Responsibilities

  • Serve as an ambassador of the Louis Vuitton brand, emphasizing after-sales service.
  • Ensure clients are updated at all stages of the repair process, enhancing the overall client experience.
  • Consistently follow up with clients regarding their items or inquiries.
  • Explore creative options or recommendations that best suit the client and company.
  • Master the brand's technological aspects, processes, and procedures.
  • Collaborate with the Operations team to define a smooth Back of House process.
  • Champion all after-sale services offered by Louis Vuitton.

Qualifications

  • Minimum of 3 years of relevant experience.

Skills

Strong client-centric focus and ability to cultivate trusting relationships. Effective communication skills to educate clients on the intake, repair, and follow-up process. Ability to thrive in a fast-paced environment. Innovative mindset with a dedication to elevating the client experience.

Experience

A minimum of 3 years of experience in a client-facing role, preferably within the luxury retail sector.

Workplace

This position is based in Houston, Texas, USA. Cerulean lists 43 open roles in Houston, including 2 posted recently. The broader Texas area accounts for 186 active listings on Cerulean, 10 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Benefits

Louis Vuitton offers a generous benefits package, including unparalleled career development opportunities both locally and globally, and industry-leading training.

Culture

Louis Vuitton is committed to creating a workplace where employees can thrive, promoting professional equality and building a culture focused on meaningful strategies for inclusion. The company values the uniqueness of each employee and supports initiatives that foster a diverse workforce.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.