Louis Vuitton Client Advisor
About Louis Vuitton
Louis Vuitton is an iconic French luxury maison and a flagship brand within the LVMH group. Renowned for craftsmanship, savoir-faire and a heritage of refined savoir‑vivre, the brand operates an extensive global retail network that prioritizes exceptional client service, product expertise and ongoing training for frontline teams.
Louis Vuitton is hiring a Client Advisor in Shanghai to deliver luxury client service, drive sales and cultivate long‑term relationships in‑store.
Role & Responsibilities
- Drive and achieve individual and team sales targets, remaining accountable for personal sales performance.
- Welcome every client and deliver an exceptional, bespoke customer experience consistent with the brand promise.
- Advise clients across all product categories (leather goods, ready‑to‑wear, footwear, watches, accessories) with informed, consultative recommendations.
- Develop and nurture long‑term client relationships using clienteling tools and CRM to grow loyalty and repeat business.
- Actively participate in store activities and initiatives that contribute to overall store performance and targets.
- Continuously learn and maintain up‑to‑date product and brand knowledge.
- Adhere to Louis Vuitton’s grooming, presentation and behavioural standards at all times.
- Comply with company policies, procedures and operational guidelines.
Qualifications
- Full‑time associate degree (大专) or higher.
- Minimum two years’ experience in boutique retail or a client‑facing service role; luxury retail experience preferred.
- Background in ready‑to‑wear, footwear or watches is an advantage.
- Demonstrated consultative selling ability and proactive sales mindset.
- Reliable, diligent and eager to learn with strong team spirit.
- Standard Mandarin required; conversational English preferred.
- Basic computer literacy.
Skills
Experience
At least two years of experience in boutique or luxury retail or a related customer service environment; prior exposure to high‑end ready‑to‑wear, footwear or watches is preferred.
Education
Full‑time associate degree (大专) or higher.
Workplace
This position is based in Shanghai, Shanghai, China.
Culture
Louis Vuitton cultivates a culture of excellence rooted in artisanal craft and luxury retail savoir‑faire. The environment values impeccable client service, rigorous standards of presentation and continuous professional development for sales teams across its global maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Associate», «Personal Shopper», «Client Services Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.