Louis Vuitton Client Advisor
Louis Vuitton — Client Advisor in Rome (Fiumicino). Contract, full-time retail role delivering luxury client service and achieving sales targets.
Overview
Louis Vuitton is a preeminent French luxury house and a flagship brand within the LVMH group. Renowned for its leather goods, travel pieces and ready-to-wear, the brand emphasizes artisanal craftsmanship, rigorous quality standards and an uncompromising client experience across a global network of boutiques.
Role & Responsibilities
- Achieve individual and boutique sales targets and be accountable for personal sales results.
- Welcome each client and deliver an exemplary, personalised in-store experience consistent with Louis Vuitton standards.
- Support clients across the full product offer and guide purchases with expert product knowledge.
- Proactively build and maintain long-term client relationships using clienteling tools and outreach.
- Collaborate closely with the boutique team and participate in store initiatives to meet collective objectives.
- Develop in-depth knowledge of the brand, product lines and seasonal collections.
- Uphold Louis Vuitton grooming and behavioural standards and comply with company policies and procedures.
- Maintain flexibility in scheduling, including weekend shifts, and solve customer issues with composure.
Qualifications
- Minimum three years’ experience in retail or client-facing roles, ideally within luxury fashion or leather goods.
- Demonstrable clienteling skills and a commercial mindset with a proven track record in sales.
- Proficiency in English at B2 level; additional languages are an advantage.
- Strong interpersonal skills, empathy, curiosity and the ability to work effectively in a team.
- Good command of Excel and comfortable using boutique IT systems and clienteling platforms.
- Availability to work weekends and adaptability to changing priorities.
Skills
Experience
At least 3 years of retail or client-facing sales experience, preferably in luxury retail or leather goods, with demonstrated clienteling and sales achievement.
Education
High school diploma or equivalent; post‑secondary study in fashion, retail, business or a related discipline is desirable but not required.
Workplace
This position is based in Rome, Lazio, Italy. Cerulean lists 58 open roles in Rome, including 4 posted recently. The broader Lazio area accounts for 65 active listings on Cerulean, 4 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Culture
The workplace culture at Louis Vuitton is defined by meticulous attention to craftsmanship, elevated client service and high standards of presentation. Teams are collaborative and performance-driven, offering exposure to a global luxury network and opportunities for professional development within the LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.