Louis Vuitton Client Advisor
Louis Vuitton is hiring a Client Advisor in Queenstown, New Zealand (12‑month maternity cover). Contract role delivering personalised luxury service.
Overview
Louis Vuitton is a global luxury house renowned for its leather goods, ready-to-wear and accessories. As a flagship brand within the LVMH group, it combines centuries-old craftsmanship with a modern retail network, offering rigorous training, high standards of client service and significant international career mobility for retail professionals.
Role & Responsibilities
- Deliver personalised, memorable client experiences that reflect Louis Vuitton’s heritage and brand standards.
- Act as a brand ambassador by communicating the House story, product craftsmanship and collection highlights with conviction.
- Develop and maintain a curated client portfolio through proactive clienteling, follow-up and relationship-building to drive repeat business.
- Achieve and exceed individual and store sales KPIs through consultative selling and targeted outreach.
- Uphold exceptional standards of visual presentation and personal grooming, and ensure the boutique environment is immaculate and client-ready.
- Collaborate with the boutique team to support store operations, stock replenishment, events and in-store appointments.
- Participate in training and product education to maintain up-to-date product knowledge and brand competency.
Qualifications
- Minimum 3 years’ experience in retail, hospitality or client-facing roles; luxury retail or 5‑star hospitality experience highly desirable.
- Proven track record of achieving sales targets and KPIs.
- Impeccable presentation and interpersonal communication skills with strong emotional intelligence.
- Customer-obsessed mindset with demonstrable clienteling and relationship-management ability.
- Digitally literate with comfort using CRM, POS and standard retail digital tools (experience with specific platforms is advantageous).
Skills
Experience
Minimum 3 years’ experience in retail, hospitality or other client-facing environments, preferably within luxury retail, five‑star hotels, fine dining, premium airlines or premium real estate.
Workplace
This position is based in Queenstown, Auckland, New Zealand, within easy reach of Auckland. Cerulean lists 2 open roles in Queenstown. The broader Auckland area accounts for 13 active listings on Cerulean. In New Zealand as a whole, Cerulean currently features 15 open positions.
Benefits
Commission structure and product discounts; global career opportunities; a supportive team environment and structured training.
Culture
The workplace emphasizes impeccable service, craftsmanship and a client-first mentality. Teams operate to rigorous luxury retail standards while offering strong training, mentorship and pathways for international mobility within the LVMH network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.