Louis Vuitton Client Advisor
Louis Vuitton seeks a Client Advisor in Lisbon to deliver bespoke luxury client experiences; full‑time, on‑site role.
Overview
Louis Vuitton is the flagship Maison within the LVMH group, recognized globally for its craftsmanship in leather goods, couture and luxury accessories. The brand blends a legacy of artisanal savoir‑faire with a forward-looking creative spirit and offers structured career paths, in‑house training and international mobility typical of a leading luxury house.
Role & Responsibilities
- Deliver a highly personalized, memorable client experience in line with the Louis Vuitton promise, welcoming and advising clients across all product categories.
- Drive and achieve individual and team sales objectives; be accountable for personal sales results and contribute to store targets.
- Develop and maintain long‑term client relationships, proactively engaging clients beyond the boutique and leveraging clienteling tools to foster loyalty.
- Act as a committed team player, participating in store activities and initiatives that support overall commercial performance.
- Acquire and master brand and product knowledge to provide expert advice and accurate client recommendations.
- Adhere to Louis Vuitton grooming and conduct standards and follow company policies and procedures.
Qualifications
- Fluency in English and Portuguese; additional languages considered an asset.
- Minimum 3 years' client‑facing experience; backgrounds in retail or hospitality are valued and luxury experience is advantageous.
- Demonstrable consultative selling ability and a commercial mindset with a track record of meeting targets.
- Personal qualities: curiosity, empathy, agility in fast‑paced environments, responsibility and ownership.
- Availability to work up to 40 hours per week, including weekends; flexibility for seasonal/temporary assignments may be required.
- Professional studies in sales & marketing or tourism are appreciated but not mandatory.
Skills
Experience
Minimum 3 years' client‑facing experience; retail or hospitality experience preferred. Previous luxury retail experience is an advantage but not mandatory.
Education
Professional superior studies in sales & marketing and/or tourism are valued but not required.
Workplace
This position is based in Lisbon, Lisbon, Portugal. Cerulean lists 9 open roles in Lisbon, including 1 posted recently. The broader Lisbon area accounts for 48 active listings on Cerulean, 1 of which are new. In Portugal as a whole, Cerulean currently features 57 open positions, with 1 posted this week.
Culture
Louis Vuitton fosters a culture rooted in craftsmanship, creativity and excellence, where individual talents are encouraged to evolve within a global Maison. The workplace emphasizes inclusion, high professional standards and opportunities for career development typical of an LVMH brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.