Louis Vuitton Client Advisor

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton seeks a motivated, curious and client-focused Client Advisor for a permanent, full-time role through 31 December 2026. The advisor delivers personalized service, builds lasting client relationships, drives sales and supports store operations; the role requires flexible rotating shifts and work across the London store network as business needs require.

Role & Responsibilities

• Proactively welcome and engage clients, creating a warm and inviting atmosphere.
• Build client relationships through personalized interactions, understanding their needs and anticipating their desires.
• Develop thorough product knowledge across all categories, including leather goods, ready-to-wear and accessories, and explain product features, benefits and brand heritage.
• Achieve individual and team sales targets through cross-selling and up-selling.
• Maintain a pristine, visually appealing sales floor and ensure products are beautifully presented.
• Use CRM tools to capture client information, preferences and purchase history.
• Follow up with clients by phone, email and in-store appointments to nurture relationships and encourage repeat business.
• Host and participate in client events, developing a network of loyal clients.
• Represent the Louis Vuitton brand through impeccable presentation, professionalism and passion for luxury.
• Maintain an in-depth understanding of current fashion trends, luxury market insights and competitor activities.
• Act as a role model for new team members and contribute to a positive, collaborative work environment.
• Follow company policies and procedures for sales, inventory management and security.
• Process transactions accurately and efficiently.
• Assist with inventory receiving, transfers and stock management as needed.

Qualifications

• Previous experience in a luxury retail environment; 2+ years preferred.
• Demonstrated ability to achieve sales targets and deliver exceptional client service.
• Strong communication and interpersonal skills, with the ability to connect with a diverse clientele.
• Genuine passion for luxury fashion, art and culture.
• Excellent organizational skills and attention to detail.
• Ability to work a flexible schedule, including evenings, weekends and holidays.
• Proficiency in multiple languages is a plus.
• Must have the legal right to work in the UK; visa sponsorship is not available.
• Flexibility to work a rotating shift pattern, including evenings, weekends and public holidays, and across the London store network as business needs require.

Skills

Experience

Minimum 3 years; 2+ years preferred in a luxury retail environment.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.