Louis Vuitton Client Advisor

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Develop and maintain strong, personalized relationships with clients to foster loyalty and repeat business, utilizing client information and purchasing history to tailor recommendations
• Maintain comprehensive product knowledge of the store's offerings and provide expert guidance during the client shopping experience, ensuring needs and expectations are consistently met
• Achieve sales targets and contribute to store business objectives through proactive client engagement across in-store, phone, and digital channels
• Input and update customer information in the CRM system to track interactions, preferences, and purchase history, enabling personalized engagement and identification of revenue opportunities
• Deliver exceptional client experience by creating memorable moments and employing exceptional storytelling about the Maison's heritage and savoir-faire
• Collaborate with fellow Client Advisors and store management to share client insights, product feedback, and best practices
• Maintain a well-organized, visually appealing store environment that attracts and retains clientele
• Embody LVMH culture and values as a brand ambassador, ensuring compliance with all HQ regulations concerning client data and store operations

Qualifications

• Minimum 3 years of professional experience
• Previous experience in high-end retail, hospitality, or client-focused roles highly desirable
• Demonstrated clientelling skills and ability to build lasting relationships
• Impeccable presentation and communication skills
• Goal-oriented mindset with proven ability to exceed KPIs
• Multilingual abilities preferred
• Digital savvy and proficiency with CRM systems

Skills

Experience

Minimum 3 years of experience in retail, hospitality, or client-facing roles, with proven track record in building client relationships and achieving sales targets in a luxury or high-end environment.

Education

No specific educational qualifications mentioned; secondary education implied as standard for luxury retail positions.

Workplace

Benefits

Generous commission structure, unparalleled global career opportunities, supportive team environment, exceptional training programs.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.