Louis Vuitton Client Advisor

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Develop and maintain strong, personalized relationships with clients to foster loyalty and repeat business
• Utilize client information, preferences, and purchasing history to tailor recommendations and enhance the shopping experience
• Proactively engage with clients through multiple communication channels, including in-store visits, phone calls, and digital platforms
• Maintain comprehensive knowledge of store product offerings and provide expert guidance during client shopping experiences
• Achieve sales targets and contribute actively to store business objectives
• Regularly input and update customer information in the CRM system to track interactions, preferences, and purchase history
• Deliver exceptional client experiences through memorable storytelling about the Maison's heritage and savoir-faire
• Create desire for the brand by demonstrating empathy and passion aligned with the Maison's selling philosophy
• Ensure aftercare service protocols are followed and client issues are resolved elegantly
• Collaborate with fellow Client Advisors and store management to share client insights and best practices
• Contribute to maintaining a well-organized, visually appealing store environment
• Embody LVMH culture and serve as an ambassador of LVMH values
• Apply all compliance regulations and guidelines concerning client data and store operations

Qualifications

• Minimum 3 years of professional experience
• Minimum 6 months commitment to the role
• Previous experience in high-end retail, hospitality, or client-focused roles (preferred)
• Strong clientelling skills and ability to build lasting client relationships
• Proven track record of achieving KPIs in a retail environment
• Exceptional presentation and communication skills
• Multilingual abilities (preferred)
• Digital proficiency and comfort with CRM systems

Skills

Experience

Minimum 3 years of professional experience, preferably in high-end retail, luxury hospitality, or client-focused service roles. Demonstrated success in building client relationships, achieving sales targets, and delivering exceptional customer experiences is essential.

Education

Secondary education minimum; further education or certifications in luxury retail, hospitality, or customer service are advantageous.

Workplace

Benefits

Generous commission structure, unparalleled global career opportunities, supportive team environment, and exceptional training programmes.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.