Louis Vuitton Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 13, 2026
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Louis Vuitton is hiring a Client Advisor in Edinburgh to deliver personalised luxury service and drive boutique sales.

Overview

Louis Vuitton is a preeminent global luxury house and a flagship brand within the LVMH group, celebrated for its mastery of leather goods, ready-to-wear, accessories, watches and fine jewellery. The brand is recognised for exacting standards of craftsmanship, an emphasis on heritage and innovation, and a client-centric retail model that cultivates long-term relationships and internal career mobility across an international network.

Role & Responsibilities

  • Proactively welcome and engage clients, creating an inviting and personalised in-boutique experience.
  • Build and nurture long-term client relationships by understanding preferences, anticipating needs and providing tailored recommendations.
  • Demonstrate authoritative product knowledge across leather goods, ready-to-wear, accessories and other categories to present features, provenance and value.
  • Achieve individual and store sales targets through effective cross-selling, up-selling and follow-up.
  • Use CRM tools to capture client data, update preferences and track purchase history to drive repeat business.
  • Organise and host client appointments and in-store events to deepen engagement and cultivate loyalty.
  • Maintain impeccable visual merchandising and presentation standards across the sales floor.
  • Process transactions accurately, support inventory receiving/transfers, and comply with security and operational procedures.

Qualifications

  • Minimum 3 years' experience in luxury retail or a boutique environment, with demonstrable sales performance.
  • Proven ability to meet and exceed sales targets through consultative selling and relationship management.
  • Exceptional interpersonal and communication skills, capable of engaging a diverse, high-net-worth clientele.
  • Strong organisational aptitude, attention to detail and a polished professional presentation.
  • Availability to work a flexible schedule inclusive of evenings, weekends and peak trading periods.
  • Multilingual ability is advantageous but not mandatory.

Skills

Client relationship management (CRM tools) Consultative selling, cross-selling and up-selling Product knowledge: leather goods, ready-to-wear, accessories Visual merchandising and boutique presentation Point-of-sale (POS) transaction processing Inventory management and stock handling Exceptional verbal communication and active listening

Experience

Minimum three years in luxury retail or high-end boutique sales, with a proven track record of achieving sales objectives and cultivating repeat clientele.

Education

Secondary education or equivalent; professional training or certifications in luxury retail, sales or customer service are advantageous.

Workplace

The successful candidate will be located in Edinburgh, Scotland, UK. 8 luxury roles are listed in Edinburgh on Cerulean. Across the Scotland region, Cerulean lists 9 open positions. Cerulean currently advertises 571 open roles in UK, including 16 added in the last 48 hours.

Culture

The boutique operates within a disciplined, client-first culture that prizes refinement, discretion and commercial rigour. Team members are expected to combine sartorial sensibility with sales performance, contributing to a collaborative environment that rewards product expertise and exceptional service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.