Louis Vuitton Client Advisor (Chinese speaker)
Louis Vuitton — Client Advisor (Chinese speaker) in Milan Malpensa. Temporary on‑site role; requires Chinese and English, 3+ years' luxury retail experience.
Overview
Louis Vuitton is a preeminent maison within the LVMH group, recognised worldwide for its leather goods, ready-to-wear and accessories. As an employer it emphasises impeccable customer service, rigorous product knowledge and the preservation of artisanal savoir‑faire, offering structured retail career paths within a global luxury network.
Role & Responsibilities
- Achieve individual and boutique sales targets and contribute to team commercial objectives.
- Provide an exceptional, personalised client experience at every stage of the customer journey.
- Advise and support clients on the full Louis Vuitton product assortment, guiding purchase decisions.
- Develop and maintain long‑term client relationships through proactive clientelling and CRM usage to drive loyalty.
- Collaborate closely with colleagues and participate in boutique activities that support overall performance.
- Master the brand story and cultivate deep product knowledge across categories.
- Adhere strictly to Louis Vuitton standards of presentation, behaviour and service.
- Comply with all company policies and operational procedures.
Qualifications
- Fluent Chinese language skills (spoken) — native or advanced competency.
- Proficient English (minimum B2 level).
- Minimum 3 years' experience in luxury or high‑end retail sales.
- Strong clientelling skills with a demonstrated commercial mindset.
- Flexibility to work weekends and operate on-site at Milan Malpensa boutique.
- Solid interpersonal skills, team orientation, discretion and professionalism.
- Comfortable using Excel and retail IT systems.
Skills
Experience
Minimum 3 years of proven experience in luxury retail or boutique sales, with a track record of meeting individual sales targets and developing high‑value client relationships.
Education
High school diploma required; further education or vocational training in fashion, luxury retail or a related discipline is a plus.
Workplace
This position is based in Milan Malpensa, Lombardy, Italy, within easy reach of Milan.
Culture
Louis Vuitton fosters a high‑performance, client‑centric culture grounded in craftsmanship, elegance and attention to detail. The boutique environment prioritises teamwork, continuous product education and professional development within the wider LVMH luxury ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Boutique Consultant», «Personal Client Advisor», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.