Louis Vuitton Client Advisor

Location
Employment Full-Time
Seniority Mid-Level
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 13, 2026
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Louis Vuitton is hiring a Client Advisor in Cancun, Mexico — deliver exceptional luxury client experiences and build lasting relationships.

Overview

Louis Vuitton is a leading maison within the LVMH Group, globally recognized for its fashion and leather goods. As an employer, the brand offers structured career pathways, extensive training in luxury retail, and international mobility opportunities across its global store network.

Role & Responsibilities

  • Act as a brand ambassador by delivering exceptional, personalised service that reflects the Louis Vuitton promise.
  • Proactively identify and qualify client needs to tailor product selections and curate memorable shopping experiences.
  • Develop and maintain long-term client relationships using in-house clienteling tools and CRM systems.
  • Achieve individual and store sales targets through consultative selling, cross-selling and upselling.
  • Manage appointments, client follow-ups and maintain accurate client records to maximise retention and lifetime value.
  • Collaborate with the store team to uphold visual merchandising and store presentation standards.
  • Operate POS and complete transactions in accordance with company procedures while ensuring confidentiality of client information.

Qualifications

  • Minimum 3 years of client-facing experience; prior experience in luxury or high-end retail preferred.
  • Fluency in Spanish and English, with excellent verbal and written communication skills.
  • Strong commercial orientation with proven ability to meet and exceed sales targets.
  • Customer-centric mindset, curiosity, discretion and a professional demeanour appropriate for high-net-worth clientele.
  • Ability to learn brand product knowledge rapidly and apply it to bespoke client recommendations.

Skills

Luxury clienteling and CRM systems (in-house clienteling tools) Consultative selling and relationship management Cross-selling and upselling techniques Product knowledge in fashion and leather goods Bilingual communication — Spanish and English Point-of-sale (POS) and retail stock handling Visual merchandising and store presentation Client data management and appointment handling

Experience

Minimum 3 years of customer-facing experience; experience within luxury or high-end retail strongly preferred.

Education

High school diploma or equivalent; tertiary study in retail, business or fashion is an advantage.

Workplace

This position is based in Cancun, Quintana Roo, Mexico.

Benefits

Generous benefits package; industry-leading training; local and global career development opportunities.

Culture

The workplace emphasises professional equality, inclusion and career development, fostering an environment where individual strengths are recognised and cultivated. Employees benefit from rigorous, brand-specific training and opportunities for international mobility within the LVMH network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Consultant», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.