Louis Vuitton Client Advisor
About Louis Vuitton
Louis Vuitton is a leading Maison within the LVMH group, recognised globally for its craftsmanship, creativity and high-end luxury leather goods and fashion. As part of the LVMH family, the Maison offers structured training, international career pathways and opportunities to develop across a global portfolio of maisons and disciplines.
Louis Vuitton Newmarket (Auckland) seeks Client Advisor — Full-time role for experienced luxury retail professionals. Join the Maison to deliver exceptional client experiences.
Role & Responsibilities
- Deliver exceptional, personalised client service across all touchpoints, building long-term relationships and driving client loyalty.
- Achieve and exceed individual and store commercial objectives through effective client prospecting, conversion and after-sales follow-up.
- Uphold Maison standards of visual presentation, product knowledge and service etiquette, ensuring a consistent luxury experience.
- Collaborate with colleagues and leadership to contribute to a high-performance team culture and seamless in-store operations.
- For leadership candidates: lead, coach and develop the sales team, drive performance management and steward the store’s commercial and cultural agenda.
Qualifications
- Minimum 3 years' experience in luxury retail or a client-facing role within premium brands.
- Proven track record of selling to a sophisticated, internationally minded clientele and achieving sales targets.
- Strong commercial mindset, with ability to balance customer service and revenue objectives.
- Demonstrated professionalism, resilience and adaptability in fast-paced, high-expectation environments.
- Excellent interpersonal skills and a service-first attitude; ability to represent an iconic Maison with discretion and warmth.
Skills
Experience
Minimum 3 years of experience in luxury retail or a comparable client-facing role, with evidence of commercial performance and relationship management.
Workplace
This position is based in Auckland, Auckland, New Zealand.
Culture
As part of LVMH, Louis Vuitton emphasises world-class training, international mobility and long-term career development within a storied Maison. The workplace values individuality, inclusion and a commitment to excellence while encouraging authenticity and collaboration in client interactions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Client Relations Advisor», «Personal Shopping Advisor», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.