Louis Vuitton Chief Technology Officer

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Direct the regional technology roadmap across infrastructure, platforms, networks, end-user computing, store technology, and services, aligning it with business goals and global standards.
• Serve as the senior technology authority for Asia, guiding architecture, resilience, scalability, performance, and security.
• Modernize the regional technology estate, balancing stability with innovation and simplification.
• Ensure successful adoption and execution of solutions from global teams.
• Lead and develop regional technical teams, fostering accountability, collaboration, and service excellence.
• Partner with stakeholders, regional IS/IT leadership, and global teams to deliver technology priorities clearly.
• Advise the CIO and leadership on technology risks, opportunities, and investments.
• Promote a technology culture that combines operational discipline, pragmatism, and innovation.
• Establish governance across technology operations, service management, change control, asset management, and technical standards.
• Monitor operational performance through KPIs, reporting, and regular service reviews.
• Manage regional technology budgets for infrastructure, services, and assets, ensuring cost discipline.
• Manage vendor and partner relationships to maintain service quality and alignment with Louis Vuitton standards.
• Oversee performance, availability, and lifecycle management of regional infrastructure, including networks, servers, cloud and on-premise environments, workplace technology, and store systems.
• Ensure reliable service continuity for critical applications and systems in partnership with support teams.
• Define and manage the regional service catalogue and service levels to meet business needs.
• Lead infrastructure readiness for new stores, office expansions, and transformation programmes.
• Define technical architecture for retail, corporate, supply chain, data, and digital transformation projects.
• Provide expert guidance on integration, middleware, databases, hosting, and enterprise platforms.
• Ensure technical solutions are robust, maintainable, secure, and consistent with Louis Vuitton standards.
• Partner with project teams to evaluate technical feasibility, risks, dependencies, and implementation requirements.
• Lead implementation of regional cybersecurity standards across infrastructure, systems, networks, and end-user environments in line with global policies.
• Ensure compliance with Louis Vuitton and LVMH technology, security, and governance standards.
• Define operational procedures covering backup, patching, access management, incident escalation, maintenance, and recovery.
• Own regional disaster recovery and business continuity readiness, including planning, testing, and remediation.

Qualifications

• At least 10 years of experience in technology roles, including at least 5 years in senior technology leadership, with intensive exposure to infrastructure, cloud, architecture, workplace technologies, operations, and cybersecurity.
• Proven people-management experience leading regional teams and external partners in a complex, international environment.
• Strong experience in multinational organizations, ideally with close interaction with global headquarters and distributed teams.
• Experience supporting retail and business-critical environments is highly valued.
• Bachelor’s degree or higher in Computer Science, Computer Information Technology, Engineering, Business Information Systems, or a related technical field from a recognized university.
• Additional professional certifications or executive education in Cloud Architecture (e.g., AWS, Azure), Information Security (e.g., CISSP, CISM), Enterprise Architecture (e.g., TOGAF), or IT Service Management (e.g., ITIL) are strongly preferred.
• Strong understanding of IT service management principles, ideally including ITSM/ITIL-based environments.
• Broad expertise across enterprise infrastructure, networks, end-user computing, server and platform administration, identity and access management, and cybersecurity.
• Good knowledge of enterprise systems architecture, middleware, databases, and integration environments.
• Experience with service desk operations, IT asset management, disaster recovery, and operational governance.
• Familiarity with modern infrastructure and security practices, and the ability to evolve legacy environments toward more scalable and resilient models.
• Strong IT financial and budget management experience, including ROI and business case development.
• Strategic and detail-oriented, with the ability to move effectively between vision, architecture, and execution.
• Strong communication and stakeholder-management skills, including the ability to translate technical topics into clear business implications.
• Collaborative and influential, with the credibility to work across regional, global, and external teams.
• Structured, proactive, and solution-oriented, with high standards for quality and service.
• Effective, with strong judgment in operational and transformation contexts.
• Fluent in English.

Skills

Experience

At least 10 years in technology roles, including at least 5 years in senior technology leadership roles.

Education

Bachelor’s degree or higher in Computer Science, Computer Information Technology, Engineering, Business Information Systems, or a related technical field from a recognized university.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.