Louis Vuitton Business Performance Manager, Client Services
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $90,000–110,000/year
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 22, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton hiring Business Performance Manager in Irving, Texas. Lead performance analytics and drive operational excellence in Client Services.
Role & Responsibilities
- Own and manage daily, weekly, and monthly performance reporting capturing sales, call volume, and Client Services Center productivity metrics, utilizing data analysis to identify trends and support ongoing evaluation
- Prepare clear, actionable documentation of business insights and analytical findings to inform leadership decision-making across the organization
- Partner with Client Services Leadership to design, develop, and deploy standardized reporting frameworks and analytical dashboards that enhance performance visibility
- Proactively engage with finance to ensure timely invoice reconciliation and manage full-time equivalent (FTE) actuals against annual budget targets
- Amplify the Louis Vuitton North America Client Services strategic voice by serving as a key point of contact for global business performance initiatives designed to increase key performance indicator (KPI) visibility and drive organizational productivity
- Collaborate cross-functionally with key stakeholders to identify alignment opportunities through data analysis and performance-based insights
- Provide comprehensive support to business performance initiatives and the Senior Business Performance Manager
- Execute ad hoc analytical projects and additional responsibilities as assigned to support Client Services organizational objectives
Qualifications
- Minimum 5 years of professional experience in business analysis, performance management, or related analytical roles
- Demonstrated expertise in analyzing business trends, interpreting performance data, and translating findings into strategic recommendations
- Proven experience managing recurring business reporting and developing clear, effective performance documentation for executive audiences
- Proficiency with dashboard design, data visualization tools, and standardized reporting systems
- Strong commercial acumen with the ability to identify opportunities for productivity improvement and investment alignment
- Excellent cross-functional collaboration skills with demonstrated ability to work effectively with leadership, finance, and diverse stakeholders
Skills
Experience
Minimum 5 years of professional experience in business analysis, performance management, or financial reporting within a high-paced corporate environment, preferably within luxury retail or customer service operations.
Education
Bachelor's degree in Business Administration, Finance, Economics, Data Analysis, or related quantitative field. Advanced certifications in business intelligence, analytics, or financial management are advantageous.
Workplace
This position is based in Irving, Texas, USA, within easy reach of Dallas.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 110,000 per annum.
Benefits
Medical, dental, and vision coverage; short- and long-term disability insurance; paid time off programs; employee discounts and perks; two employer-contributed retirement plans; bonus opportunities; industry-leading training and development programs; unparalleled career development opportunities both locally and globally.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Performance Analyst», «Client Services Business Analyst», «Operations Performance Manager», «Business Intelligence Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.