Louis Vuitton Assistant Project Manager, Omnichannel Care Experience
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 20, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton internship for Assistant Project Manager, Omnichannel Care Experience in Paris 2nd. 6-month position starting September 2026.
Role & Responsibilities
- Implement omnichannel care customer journeys and key touchpoints in collaboration with retail and IT teams (LV Neo)
- Participate in design, build, and deployment phases of the in-store Care application revamp, including product recognition, customer notifications, tracking, and digital passport features
- Conduct competitive benchmarking analysis and ad-hoc market studies
- Study and support implementation of Care service clustering and offering propositions
Qualifications
- Enrolled in a business or engineering school (final year or gap-year internship)
- Strong written and spoken English proficiency (essential)
- Previous retail or digital experience with customer orientation preferred
- Proficiency in Microsoft Office and Power BI recommended
- Strong interpersonal and communication skills
Skills
Experience
Entry-level or early-stage professional with prior retail or digital customer-facing experience preferred; internship or work-study opportunities count.
Education
Currently enrolled in a business school or engineering school (final year or gap-year internship eligible).
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Care Experience Project Lead», «Care Project Coordinator», «Omnichannel Care Program Assistant», «Care Transformation Project Support», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.