Louis Vuitton Assistant Project Manager, Omnichannel Care Experience
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 29, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton internship in Paris: Assistant Project Manager for Omnichannel Care Experience (6-month stage, September 2026).
Role & Responsibilities
- Implement customer journeys and key omnichannel care experience touchpoints in collaboration with retail and IT teams
- Participate in design, build, and deployment phases of the redesigned in-store Care application and embedded functionalities (product recognition, customer notifications, digital passport, tracking)
- Conduct competitive benchmarking analysis and ad-hoc market studies
- Contribute to the implementation and evaluation of care service clustering propositions
- Support project coordination and documentation throughout the transformation programme
Qualifications
- Currently enrolled in a business or engineering degree programme
- Fluent in written and spoken English
- Prior experience in retail or digital environments with customer orientation preferred
- Proficiency in Microsoft Office and Power BI recommended
- Strong interpersonal and collaborative skills
- Demonstrated environmental awareness and commitment to corporate sustainability goals
Skills
Experience
Beginner-level; previous internship or entry-level experience in retail or digital customer service is valued but not required.
Education
Currently pursuing or completed final year of a degree in business administration, engineering, or related field.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Care Experience Project Coordinator», «Customer Care Project Assistant», «Omnichannel Experience Coordinator», «Customer Service Project Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.