Louis Vuitton Assistant Project Manager – Care Services

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Gather requirements from cross-functional teams (Marketing, Operations, and Retail) to define specifications for a Care program management tool
• Develop wireframes and prototypes to define visual and functional characteristics of the monitoring tool
• Track development progress of the Care program tool in collaboration with the Data Care team
• Conduct testing and validate tool functionality before deployment
• Centralize and organize existing program documentation, insights, and onboarding materials
• Conduct competitive benchmarking and process mapping across the global organization
• Update and enhance documentation based on identified needs and create new support materials as required
• Consolidate results from the Shoes Care & Repair project and identify global best practices
• Serve as liaison for requests and inquiries from different geographic regions
• Participate in developing communication and training materials for project rollout and team enablement

Qualifications

• Currently enrolled in final year of a business school or engineering program
• Strong analytical mindset and ability to synthesize complex information
• Fluent in English and French (written and spoken)
• Proficiency with Microsoft Excel and PowerPoint
• Knowledge of Power BI is a plus

Skills

Experience

Entry-level candidate with strong academic background; no prior professional experience required.

Education

Currently enrolled in the final year of a business school or engineering degree program.

Workplace

Benefits

Integration sessions, coaching workshops, ongoing supervision, team social events, permanent access to the Learning App platform.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.