Loro Piana Store Support Specialist
- Location
- ScottsdaleArizonaUSA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana Seasonal Store Support Specialist, Scottsdale AZ. Elevate the luxury shopping experience with sales support and client relationship expertise.
Role & Responsibilities
- Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance aligned with Loro Piana standards
- Build meaningful client relationships by facilitating communication via email, handwritten notes, telephone, and the clienteling application to boost sales
- Support CRM initiatives by recording and updating client information to enhance future sales opportunities and tailor services to individual preferences
- Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest
- Maintain store displays in alignment with visual merchandising guidelines and collaborate with store management to ensure proper merchandise replenishment and accessibility
- Provide exceptional operational and administrative support to client advisors and store management, contributing to overall business success
Qualifications
- 2+ years of sales or sales support experience, preferably in a luxury retail environment
- Proficiency in Microsoft Office and SAP
- Strong attention to detail and exceptional customer service skills
- General knowledge of sales operations and inventory management
- Ability to lift and move up to 40 pounds
Skills
Experience
Minimum 3 years of experience in sales support or retail operations, with demonstrated proficiency in luxury retail environments preferred.
Workplace
The role is situated in Scottsdale, Arizona, USA — conveniently close to Phoenix.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Associate», «Retail Operations Assistant», «Client Services Coordinator», «Store Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.