Loro Piana Store Support Specialist
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana seeks a Seasonal Store Support Specialist in Houston, TX to deliver luxury retail support, client engagement, and operational excellence on-site.
Role & Responsibilities
- Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance aligned with Loro Piana standards
- Support the team by providing exceptional assistance and maintaining strong product knowledge to enhance client experience
- Build meaningful client relationships through personalized communication via email, handwritten notes, phone calls, and clienteling applications to drive sales
- Support CRM initiatives by recording and updating client information to enhance future sales opportunities and tailor services to individual preferences
- Actively promote new products through personalized outreach, engaging clients with tailored messaging to increase product awareness and interest
- Support the maintenance of store displays to ensure alignment with visual merchandising guidelines
- Collaborate with store management and sales teams to ensure merchandise is properly replenished, maintained, and accessible for seamless operations
- Provide exceptional operational and administrative support to client advisors, contributing to overall business success
Qualifications
- Minimum 3 years of sales or sales support experience in a luxury retail environment
- Proficient in Microsoft Office and SAP
- Excellent attention to detail and customer service skills
- General knowledge of sales, operations, and inventory management
- Ability to lift and move up to 40 pounds
Skills
Experience
Minimum 3 years of sales or sales support experience, preferably in a luxury retail environment. Candidates should demonstrate proficiency with digital retail tools and possess comprehensive knowledge of sales operations and client relationship management.
Education
No specific formal education requirement stated; however, professional retail or hospitality credentials are valued.
Workplace
This position is based in Houston, Texas, USA.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Service Associate», «Retail Operations Associate», «Store Operations Coordinator», «Sales Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.