- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $80,000–100,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 21, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana is seeking a Store Operations Manager for its Miami Design District location to lead store operations, inventory control, risk management, and operational improvements. This is a permanent, full-time, on-site role with an advertised salary range of USD 80,000–100,000 per year; pay may fall outside this range based on expertise, performance, and tenure.
Role & Responsibilities
- Develop competency in auditing, shortage reduction programs, and system controls to ensure operational efficiency and compliance.
- Collaborate with Retail Operations and IT Functions to implement stock team training programs aligned with organizational goals.
- Manage store profit-and-loss expenses, including shipping and receiving costs, supplies, and alterations, optimizing spending within budget constraints.
- Set challenging yet achievable team goals aligned with company objectives; analyze situations, provide direction, communicate expectations, and coach team members to deliver results.
- Report Operations KPIs regularly to the Store Manager to support informed decision-making.
- Define inventory-area layout standards, product positioning, and inventory control procedures to improve efficiency for sales and stock teams.
- Ensure team adherence to company standards and policies for store operations.
- Review operational procedures and propose and implement improvements to increase efficiency and effectiveness.
- Train and assist store personnel with operational systems, company policies, and procedures.
- Support Risk Management programs to reduce incidents and financial losses while maintaining a safe and secure environment for employees and customers.
- Drive organizational change that supports company goals and fosters adaptability and innovation.
- Support the development and growth of team members and foster a positive, productive work environment.
- Improve sales and customer-service support by identifying and implementing efficiencies and best practices for a seamless guest experience.
Qualifications
- At least 5 years of operational management experience, preferably in luxury retail.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of operations and inventory control.
- Ability to lift and move objects weighing up to 40 pounds.
- At least 5 years of operational management experience.
Skills
Experience
At least 5 years of operational management experience, preferably in luxury retail.
Compensation
The base compensation for this position ranges from USD 80,000 to USD 100,000 per annum.
Benefits
Medical, dental, and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; Headspace mental health support; product discount; exclusive LVMH discounts; and other tailored perks.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Lead», «Retail Operations Supervisor», «Store Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.