Loro Piana Regional Vice President, Retail

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

Role & Responsibilities

• Stay constantly informed on the luxury market landscape, competitive dynamics, and emerging opportunities, systematizing this intelligence to guide store teams in capitalizing on market conditions
• Partner with store management to establish and maintain Loro Piana's uncompromising brand standards, with particular emphasis on elevated client engagement and relationship management
• Communicate annual and monthly financial objectives with store leadership, designing and implementing comprehensive sales strategies to drive revenue growth and market penetration
• Cultivate a collaborative ecosystem across regional stores, enabling coordinated client service delivery, team-based selling initiatives, and cross-store knowledge sharing
• Monitor store-level performance through rigorous KPI analysis, developing targeted remediation and growth plans on a store-by-store basis to optimize financial and operational outcomes
• Define and execute succession planning initiatives across the region, working closely with store management and human resources to establish individual development plans with clearly defined, measurable performance targets
• Work in partnership with the VP Retail on regional budgeting, forecasting adjustments, and contingency planning to safeguard regional profitability and financial performance
• Lead market research activities to capture actionable insights on consumer behavior, competitive positioning, product performance, and pricing strategy; translating findings into operational improvements
• Analyze real estate market conditions and competitive landscape, leveraging relationships within the luxury sector to anticipate shifts in market dynamics and identify expansion opportunities
• Evaluate and recommend potential new store locations, assessing market viability and brand alignment
• Systematically track and analyze customer profiles—including purchase frequency, spending patterns, and product affinity—to identify and cultivate highest-value customer relationships and implement targeted loyalty initiatives
• Educate regional leadership on market-specific nuances and develop localized strategies to maximize area-specific opportunities
• Propose and coordinate in-store events, activations, and experiential offerings aligned with Loro Piana's brand values, engaging headquarters functions to ensure local market relevance
• Empower store management teams to forge strategic partnerships with local organizations, leveraging resources to build customer databases and strengthen loyalty programs
• Develop and nurture relationships with VIC (Very Important Customer) clients, establishing standards of excellence for clienteling and coaching store teams to scale these relationships consistently
• Partner with Regional Retail Merchandising and Visual Merchandising teams to align commercial strategy, brand standards, and on-floor execution
• Provide market-informed feedback and commercial perspective to merchandising partners to influence assortment decisions, floor planograms, and visual narrative
• Monitor merchandising and visual execution outcomes, identifying performance trends and escalating strategic insights or risks to regional stakeholders

Qualifications

• Bachelor's or Master's degree, or an equivalent combination of professional education and progressive multi-unit retail leadership experience
• Minimum 10 years of experience in luxury multi-unit retail environments, demonstrating consistent success in market leadership
• Proven entrepreneurial mindset with demonstrated ability to identify and execute growth opportunities independently
• Track record of building, coaching, and leading retail sales teams to exceed targets and deliver exceptional customer service
• Proficiency in retail store operations, including open-to-buy planning, inventory management, loss prevention, assortment analysis, and expense control
• Demonstrated understanding of and sensitivity to luxury market positioning, customer expectations, and brand stewardship
• Strong financial acumen and experience managing P&L accountability
• Excellent written and verbal communication skills, with demonstrated ability to influence and inspire cross-functional teams

Skills

Experience

Minimum 10 years of progressive leadership experience in luxury multi-unit retail environments, with demonstrated success in driving sales, building high-performing teams, and managing regional P&L. Candidate should have hands-on expertise in retail operations, client development, and market strategy execution.

Education

Bachelor's degree or Master's degree in business, retail management, or related field; or equivalent combination of professional education and progressive multi-unit retail leadership experience.

Workplace

Benefits

Medical, dental, and vision coverage; fertility support; adoption and surrogacy reimbursement; tuition reimbursement; 401(K) matching; Headspace mental health support; generous employee product discount; exclusive LVMH employee discounts; additional tailored perks.

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.