Loro Piana Human Resources Manager

About Loro Piana

Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.

Loro Piana is hiring a Human Resources Manager to support the full spectrum of HR activities across South-East Asia and Australia, including talent acquisition, retention, performance management, compensation and benefits, and employee relations. The role supports HR process implementation and operational standards across assigned markets. Permanent, full-time, on-site position.

Role & Responsibilities

• Manage end-to-end talent acquisition and retention for the market.
• Propose recruitment channels, oversee recruitment and selection, and provide management with effective, cost-conscious recruitment solutions.
• Partner with line managers to identify suitable talent and develop a pipeline for future roles.
• Manage staff onboarding and orientation, ensuring new joiners receive the necessary company information.
• Ensure compensation and benefits policies and practices are properly implemented in each market and comply with local laws and regulations.
• Support monthly payroll and the calculation and validation of sales commissions and incentives.
• Administer employee benefits and pensions in the local market as needed.
• Conduct new-joiner induction and onboarding.
• Identify employee skill gaps, align with the regional team on talent assessment and mapping, and implement development actions.
• Develop formal and informal communication and feedback channels between the company and employees, identify issues, and pursue opportunities to improve employee engagement.
• Organize staff activities, including employee gatherings, birthday celebrations, and annual parties, to improve team morale and engagement.
• Support global and regional initiatives relating to Diversity & Inclusion, CSR, and internal employee communications.
• Prepare HR reports requested by management, including headcount, cost, and turnover analyses.
• Maintain HR personnel records and files accurately and on time.
• Follow up on procedures and documentation after probation and for employment-status changes such as transfers and promotions.
• Keep HR information, including employee lists and organization charts, current and accessible.
• Address and resolve employee relations matters promptly and impartially, in accordance with local laws and internal policies, to promote a fair and respectful workplace.
• Manage and resolve employee litigation matters in strict compliance with local employment laws.

Qualifications

• A degree in HRM or a related discipline is preferred.
• At least 10 years of relevant HR experience.
• Hands-on HR experience in recruitment, compensation and benefits, performance management, and employee engagement.
• Substantial experience and exposure working across South-East Asia and Australia markets.
• Experience in luxury retail or the retail industry is preferred.
• Well versed in local labor regulations in the responsible markets.
• Able to work independently and manage multiple tasks.
• Detail-oriented and well organized, with strong analytical skills and numerical aptitude.
• Able to work in a fast-paced, changing environment.
• Strong interpersonal and communication skills.
• Flexible, able to work under pressure, and comfortable handling ambiguity.
• Proficient in English.
• Proficient in Microsoft Office, including Excel and PowerPoint.

Skills

Experience

Minimum 10 years of relevant HR experience.

Education

A degree in HRM or a related discipline is preferred.

Workplace

Culture

Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.