Loro Piana Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €800/month
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 17, 2026
About Loro Piana
Loro Piana stands as one of the world’s foremost authorities in exceptional textiles, renowned for its mastery of cashmere, vicuña and the quiet elegance of Italian luxury. As an employer, the Maison offers a refined environment where heritage, innovation and uncompromising craftsmanship converge. Its teams contribute to a culture shaped by discretion, excellence and respect for rare natural materials, from artisanal savoir-faire to global retail and corporate expertise. Employees are invited to uphold a legacy of quality while advancing sustainable practices, client intimacy and contemporary refinement within a brand celebrated for timeless sophistication.
Loro Piana Customer Service Intern, Quarona, Italy — 6-month internship with luxury client services team. €800/month + benefits.
Role & Responsibilities
- Handle customer service requests and inquiries with professionalism and attention to detail
- Support the team in managing all customer orders and related documentation
- Assist with data entry, filing, and archival operations
- Manage invoicing, statements, and order confirmations
- Support the team in processing customer refund and exchange requests
- Develop proactive problem-solving and customer communication skills
Qualifications
- Bachelor's degree in Economics, Marketing, or Communications
- Fluent in Italian and English
- Strong organizational and communication skills
- Meticulous attention to detail and precision
- Proactive problem-solving mindset
- Proficiency in Excel and PowerPoint
Skills
Experience
Beginner level; no prior professional experience required, though familiarity with customer-facing environments or administrative processes is advantageous.
Education
Bachelor's degree in Economics, Marketing, or Communications.
Workplace
The role is situated in Quarona, Piedmont, Italy — conveniently close to Milan.
Compensation
The base compensation for this position is EUR 800 per month.
Benefits
Company restaurant (Mensa Aziendale); monthly gross stipend of €800.
Culture
Loro Piana fosters a refined workplace culture rooted in Italian craftsmanship, exceptional materials, and an uncompromising pursuit of quality. Employees work in an environment that values discretion, technical mastery, and long-term thinking, where heritage and innovation come together to define quiet luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loro Piana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Trainee», «Customer Support Intern», «Client Relations Intern», «Service Operations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.